Cyber Security Professional
2 weeks ago
wizlynx group is a Swiss Cyber Security provider. Our customers rely on us to effectively protect their business and trade secrets against any form of cybercrime, such as malware outbreak, malicious insiders, cyberattacks, cyber espionage, data leakage, and more.
We live and breathe Cyber Security For this reason, we have designed a service portfolio that covers the entire risk management lifecycle to ensure our customer benefits the most from our passion and experience, but primarily to maximize their protection.
Job DescriptionAs Cyber Security Operator, you will support our Cyber Security services on both the technical and business front for our external customer and internal teams.
This position contributes to the success of wizlynx group by performing the following:
- Responsible for working in a 24x7 Security Operation Center (SOC) environment.
- Perform first customer contact, incident handling triage, and initial investigation to identify the type of security incident and provide initial recommendations. Working closely with partners and 3rd party support when required.
- Monitor, analyze, and interpret security/system logs for events, operational irregularities, and potential incidents and escalating issues as defined in internal SOPs.
- Performs troubleshooting and escalates issues as appropriate to ensure effective resolution of security baseline deviations and risks.
- Handles simple to moderately difficult changes on wizlynx group's customer infrastructure for firewalls, web application firewalls, web proxies, DDoS prevention solution, phishing simulation solution, etc.
- Collect information from security solutions and technologies to create monthly customer reports.
- Ensure all cases are acted upon conscientiously and in the framework expected according to the SLA.
- Provide internal service desk function, as first contact, managing requests and incident triage, and initial investigation to identify and provide solutions.
- Agree to perform required shift work, weekends, nights, non-business hours, and holidays when necessary, based upon the company requirements.
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