Customer Experience Strategist
1 week ago
Sangfor Technologies is a leading provider of IT solutions and services. We are committed to delivering high-quality products and exceptional customer experience.
Job Requirements:
- Strong ability to work independently and adapt to unexpected situations with flexibility.
- Excellent communication skills to coordinate tasks internally and engage with external partners and customers effectively.
- Strong data analysis and processing skills, proficient in Microsoft Office, and able to complete relevant data statistics and reporting.
- Proficiency in Chinese and English as working languages. Experience in IT-related industries such as cybersecurity, cloud services, SaaS, or large system integrators is preferred.
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Customer Experience Strategist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia U Mobile Sdn Bhd Full timeWe are seeking a highly motivated and experienced professional to join our Digital Experience & Marketing team as a Customer Experience Strategist. As a key member of the team, you will be responsible for managing the customer journey, improving UX/UI, and collaborating with internal and external parties to ensure successful campaign launches.About This...
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Customer Experience Strategist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TDCX Full timeWe are looking for a Customer Experience Strategist to join our team at TDCX. As a key member of our business analytics professional services organization, you will be responsible for conducting deep research for emerging solutions, including market competition, key customers, investors, and share research on value of solutions as input to overall company...
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Customer Experience Strategist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full timeCompany OverviewShopee is a leading e-commerce platform in Southeast Asia and Latin America. We are dedicated to providing a seamless shopping experience for our customers.Job DescriptionWe are seeking a highly skilled Customer Experience Strategist to join our team. As a Customer Experience Strategist, you will be responsible for analyzing customer feedback...
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Customer Experience Strategist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Alibaba Cloud Full timeAbout the TeamWe are a team of experienced professionals at Alibaba Cloud, dedicated to delivering high-quality cloud solutions to our customers. We are seeking a Customer Experience Strategist to join our team, who will be responsible for ensuring that our customers receive exceptional service and support throughout their cloud journey.Key...
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Digital Experience Strategist
5 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Publicis Groupe Full timeWe are seeking a Digital Experience Strategist to join our team at Publicis Groupe. As a key member of our Connected Marketing agency, you will play a central role in developing effective programs and experiences relevant to consumers' needs and aligned to clients' business ambitions.Key Responsibilities:Analyzing consumer data-informed insights around...
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Content Strategist
5 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Full timeAbout the Role:We are seeking a highly skilled Content Strategist to join our team. The successful candidate will work closely with our UX designers and product owners to develop content strategies that drive user engagement and conversion.Key Responsibilities:Developing content strategies that align with business objectivesWorking closely with UX designers...
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Customer Success Strategist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full timeAbout the OpportunityWe are seeking a talented Customer Success Strategist to join our team at Recooty. As a key member of our service delivery team, you will be responsible for driving customer success through proactive service management and continuous improvement.Main Responsibilities:Develop and implement customer success strategies, ensuring alignment...
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Customer Success Strategist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mastercard, Inc. Full timeYour Key ResponsibilitiesAs a Customer Success Strategist, you will be responsible for driving business growth and customer satisfaction through effective project delivery and technical expertise. Your key responsibilities will include:• Conducting workshops and training sessions for external customers, providing comprehensive product knowledge, including...
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Customer Success Strategist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia VIDA Digital Identity Full timeAbout the Job:This Customer Success Strategist role is focused on driving business growth through strategic account management and customer engagement. The successful candidate will have a proven track record of success in sales and customer management, with a strong ability to understand complex technical solutions and communicate effectively with customers...
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Customer Success Strategist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia SAS Full timeCustomer Success StrategistThis role requires a strategic thinker who can develop and execute plans to drive customer success and adoption of SAS software among higher education faculty and students.Main ResponsibilitiesDevelop and execute strategies to drive customer success and adoption of SAS software.Work closely with customers, Account Executives, and...
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Customer Growth Strategist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Fourtitude Full timeAbout the Position:We are seeking a highly skilled Customer Growth Strategist to join our team at Fourtitude. The successful candidate will be responsible for developing and implementing strategies to drive customer acquisition and retention.Main Responsibilities:Develop and execute customer growth strategiesConduct customer research to identify needs and...
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End User Experience Strategist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full timeKey ResponsibilitiesThe End User Experience Strategist will be responsible for leading the process to select the desktop/laptop hardware for AIA group and working with selected vendors for model change.In addition, the role involves promoting collaboration among EUT and EUS groups among AIA LBUs, exploring the deployment of new technology into the end user...
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Customer Experience Strategist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia CMA CGM Full timeJob DescriptionLeverage your expertise in customer experience to drive strategic vision and improvement initiatives at CMA CGM, a global leader in shipping and logistics.Company OverviewCMA CGM is a pioneering company in the use of alternative fuels, committed to becoming Net Zero Carbon by 2050. We operate in 160 countries through our network of over 400...
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Customer Experience Strategist
5 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Lazada Full timeLazada is a leading e-commerce platform in Southeast Asia, committed to delivering exceptional customer experiences. We are seeking a seasoned Senior Manager, Customer Experience, to join our Regional Buyer Experience (CX) team.Key Responsibilities:Develop and execute comprehensive customer experience strategies that align with Lazada's goals and...
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Customer Success Strategist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Capcon Asia Full time**Job Description:**We are seeking a seasoned Customer Success Strategist to join our team at Capcon Asia.The ideal candidate will have a strong technical background and experience in customer implementation and success, as well as excellent problem-solving and stakeholder management skills.Key Responsibilities:Lead end-to-end implementation of SaaS...
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Digital Sales Strategist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Persolkelly Full timeWe're looking for a Digital Sales Strategist to join our team! As an E-Commerce Manager, you'll be responsible for overseeing online sales and customer experience, developing and implementing strategies to drive revenue growth and improve customer satisfaction.
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Marketing Strategist Lead
5 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full timeAbout AIA Hong Kong and MacauAIA Hong Kong and Macau is a leading insurance company that aims to help our customers live Healthier, Longer, Better Lives.We are seeking a highly skilled Marketing Strategist Lead to join our team and contribute to our mission.As a Marketing Strategist Lead, you will be responsible for driving strategy, enhancing business...
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Customer Experience Strategist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia The Arnott's Group Full timeCustomer Insights SpecialistThe Arnott's Group Asia Business in Malaysia operates under Campbell Malaysia.This regional hub leads the strategy for The Arnott's Group Asia Business Unit, ensuring a strong presence in Total Asia.Campbell Malaysia supports the region by supplying locally manufactured and marketed brands such as Campbell's soup, Prego pasta...
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Business Strategist
17 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Deloitte PLT Full timeAbout the RoleAs a T&T Consultant, you will be part of our Customer Strategy & Design team, where we use technology and creativity to better connect the customer with the business. We create innovative ventures, digital platforms, and more meaningful experiences.You will work closely with clients to understand their business requirements in the broader...
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Business Development Strategist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Alibaba Cloud Full timeAbout the JobWe are seeking a Business Development Strategist to drive internal solutions to problems encountered in customer usage. As a strategist, you will be responsible for reversing drives to improve internal product solutions and process systems.Key Responsibilities:Drive internal solutions to problems encountered in customer usage.Reverse drive...