E-commerce Marketing Professional

7 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia ShopBack group Full time

About Our Journey

At ShopBack Group, we were born one night in 2014 when co-founders Henry and Joel were toying around with entrepreneurial ideas. This sparked the concept of earning Cashback while shopping online. Today, we have grown into the leading shopping, rewards, and payments platform in Asia-Pacific.

With 45 million shoppers across 12 markets, we power over half a million transactions daily for 20,000 partners. Fresh off its debut in the European market, ShopBack is seeking thrill-seekers to join the journey of building The World's Most Rewarding Way to Shop.

You will be part of a fast-paced learning environment with opportunities to learn more about e-commerce marketing operations and workflow. As a Senior Marketing Operations Associate, you will support the Marketing team on day-to-day campaigns execution and manage app and web platforms via various internal platforms.

Your Key Responsibilities
  • Own key campaign deployment, interpreting briefs, managing asset creation, and deploying across key channels within a QC process.
  • BAU - launch and maintain assets on various platforms, including Shopback app, web, and CRM channels.
  • Manage briefs coming from the Business Development team and assist in executing or delegating tasks as needed.
  • Assist in analyzing Marketing Operations SLA performance and data regularly, sharing insights and learnings with the internal marketing team.
  • Coordinates the scheduling of assets onsite and ensures adequate exposure for every deal secured by the Business Development team for every Marketing campaign.
What You'll Need
  • A minimum of 3 years of experience in marketing and execution within an e-commerce or tech industry.
  • Understanding of marketing campaigns and a marketing background.
  • Strong skills in using Google Suite (Docs, Slides, Sheets) or equivalent tools (Excel, PowerPoint, Doc).
  • Excellent communication skills in English, with the ability to copywrite.
  • Good analytical and problem-solving skills, with a natural aptitude to communicate clear solutions.
  • High attention to detail is essential.
  • A strong ability to operate independently in campaign planning and end-to-end execution, as well as problem-solving.
  • A passion for process improvement and the ability to cascade feedback to the internal team in real-time.
  • Ability to interpret ambiguous briefs, identify critical information, and manage stakeholders to successfully deploy campaigns.
  • Great communication skills and a positive mindset.
  • Strong time and task management skills, with the ability to adapt swiftly to changes whenever required.
  • Self-driven, proactive, and able to highlight possible gaps and solutions for process improvement.
  • Able to understand and interpret campaign data.
Our Team

Grit - We tackle challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work and relentless drive.

Speed - We move fast and have a bias for action, delivering maximum impact.

Impact - We focus on results, aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

What We Offer

Career progression paths and opportunities to take on greater challenges that help you realize your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

A candid, open, and collaborative culture where feedback is valued, enabling everyone to grow and improve daily.

Work-From-Anywhere benefit to empower you to thrive personally and professionally.

Flow Day Thursday (1-day a week, optional to work from home or office).

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