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Client Service Executive

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Manulife Insurance Malaysia Full time

We are seeking a Client Service Executive to join our team. In this role, you will be responsible for providing exceptional client service, responding to inquiries, and resolving any issues that may arise.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders. They should be highly organized, with a proven track record of managing multiple tasks simultaneously and prioritizing accordingly.

In this position, you will:

  • Provide top-notch client service, responding to inquiries and resolving issues in a timely manner.
  • Maintain accurate and up-to-date client records and databases.
  • Identify and address client complaints, providing suitable solutions and improving client satisfaction.
  • Collaborate with other teams to ensure seamless service delivery and client satisfaction.
  • Continuously monitor client feedback to identify areas for improvement.

We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.