Technical Service Desk Representative

5 days ago


Klang, Selangor, Malaysia SYNNEX Corporation Full time

SYNNEX Corporation seeks a skilled IT Service Desk Analyst to join their team. As a key member of our support team, you will be responsible for providing exceptional service to our customers by resolving technical issues and answering questions in a prompt and professional manner.

Responsibilities and Qualifications:
  • Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently.
  • A degree in Computer Science or a related field is necessary, with 1-3 years of relevant work experience.
  • Mandarin language proficiency is mandatory.
  • Basic Microsoft Office 365 knowledge and ITIL Foundation certification are preferred.
  • Excellent communication and teamwork skills are essential for success in this role.

We offer a competitive compensation package, including elective benefits tailored to your country, opportunities for career growth and development, and a diverse and inclusive work environment.



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