Business Operations Specialist Kuala Lumpur
6 days ago
Vectura Fertin Pharma is a leading wellness and healthcare business, formed in March 2022 through the merger of Vectura and Fertin Pharma. Our mission is to address unmet patient and consumer needs by revitalizing, repurposing, and reimagining existing therapies.
Job SummaryWe are seeking a highly skilled Business Analyst to join our close-knit business development team. As a Business Analyst, you will play a crucial role in gathering and analyzing business requirements, charting out strategies, and overseeing sales processes.
Key Responsibilities- Scrutinize and resolve intricate business issues.
- Identify patterns and uncover valuable insights from vast amounts of data.
- Capture and validate information meticulously, maintaining consistency and clarity in documentation.
- Break down problems into manageable components, identify root causes, and propose practical solutions.
- Coordinate and manage targeted vertical market sales programs and make recommendations for targeted marketing programs.
- Refine customer segmentation, pinpointing its shortcomings and areas that require improvement, and help create a plan to enhance upsell, cross-sell, and renewal processes.
- Advanced knowledge of Excel (data filters, VLOOKUP, Pivot Tables).
- Well-developed capabilities in problem-solving and crafting efficient processes.
- A highly organized approach to work, with the ability to identify priorities and work independently.
- Excellent interpersonal skills for cross-functional and international collaboration.
- A result and success-oriented mentality, conveying a sense of urgency and driving issues to closure.
- Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change.
- Confident with onboarding, training, and mentoring the sales team.
- Continuous tracking of Gross to Net KPI's with focus on gross margin enhancement, promotional return on investment, and gross to net savings.
- Responsible for key financial planning, reporting, and analysis.
We are a purpose-driven organization, committed to making a positive impact on the lives of patients and consumers. Our inclusive and diverse culture values every contribution, and we offer a wealth of opportunity for career development in international settings. We prioritize hybrid and flexible working, delivering a 'purpose-driven' experience for all employees.
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