Technical Support Specialist

3 days ago


Klang, Selangor, Malaysia Quantios Full time
Key Responsibilities

This Technical Support Specialist position requires a highly skilled individual with a strong background in software development and technical support. The successful candidate will be responsible for providing advanced troubleshooting and support for our applications, including identifying and implementing fixes, proposing workarounds for application defects, and providing on-site/off-site technical support.

Key responsibilities include conducting root cause analysis reports, sharing knowledge with the development team, and collaborating with other teams to resolve complex technical issues. Experience in web application development and cloud application development is a plus.

Candidates must possess at least a Bachelor's Degree in Computer Science/Information Technology or equivalent, and have at least 3 years of working experience in second/third level support. Required skill(s): C#/VB.Net, Angular, Typescript, T-SQL, REST API, concept of object-oriented programming.



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