Customer Experience Innovation Manager

Job DescriptionThe ideal candidate will have a strong background in customer experience management and team leadership, with a proven track record of delivering business improvements through innovative solutions.This role involves identifying areas for improvement in customer journeys, developing plans, and managing deliverables to align with the company's...

About UsTen Lifestyle Group is a rapidly growing, entrepreneurial company that provides innovative lifestyle management and concierge services to individuals and businesses worldwide.Our MissionAt Ten Lifestyle Group, we aim to deliver exceptional service experiences that exceed our customers' expectations. We achieve this by leveraging our unique blend of...

Worldline: A Pioneer in Payments TechnologyWe are shaping the future of commerce by providing innovative payment solutions that empower businesses and individuals worldwide. As a leading player in the industry, we strive to deliver exceptional customer experiences through our cutting-edge technology and dedication to excellence.The OpportunityWe are seeking...

At Worldline, we're revolutionizing the way the world pays and gets paid. Our innovative solutions power the growth of millions of businesses worldwide.The OpportunityWe're seeking a highly skilled Customer Service Manager to join our team in Malaysia, working under the guidance of our Senior Customer Service Manager. This role involves delivering...

Lazada Federal Territory of Kuala Lumpur, MalaysiaSenior Manager, Customer ExperienceThe Regional Buyer Experience (CX) team is responsible for improving the end-to-end journey experience for our buyers on Lazada. Customer Experience is a critical function and fundamental to the sustainable growth of our platform.Responsibilities:Lead the development of...

Company DescriptionAt SEEK, we serve a noble purpose: to help people live more fulfilling and productive working lives and to help organisations succeed.By joining us, you'll be part of a multi-national technology business that is far-reaching with a start-up working culture that focuses on a set of collaborative values and appreciates dynamic cultures. SEEK...

Castlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our core strategic priorities.As the...

Job DescriptionAt Generali Malaysia, we are seeking a highly skilled Customer Experience Manager to lead our initiatives in delivering excellent customer experiences.The successful candidate will be responsible for managing and leading projects to enhance our customers' interactions with our products and services.Conduct customer needs analysis and gather...

About Hong Leong Bank's MissionOur mission is to excel and make a difference by attracting and recruiting the best talent available. We believe that diversity, inclusion, and merit are essential in achieving our goals and creating a positive work environment.With a century of entrepreneurial heritage, we have built a reputation as a leading financial...

Customer Experience ManagerWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Businesslist. The successful candidate will be responsible for ensuring member satisfaction by providing prompt and quality end-to-end resolution, managing and supporting key internal and external stakeholders in escalated complaints...

How You'll Make a Difference:As a Team Management Professional, you will have the opportunity to make a significant impact on our team's performance and customer satisfaction.You will be responsible for:Leading and motivating a high-performing team to deliver outstanding customer experiences.Developing and implementing effective training programs to enhance...

About Zeal Holdings Limited">We are a leading FinTech organisation offering a range of innovative products and services. With a strong presence in Southeast Asia, we are committed to delivering exceptional customer experiences and driving business growth.Our Mission">We strive to provide seamless customer experiences by leveraging cutting-edge technology and...

We help businesses improve performance by delivering next-generation customer experience.About Our Job:We oversee work groups, assign tasks, and monitor attendance to ensure productivity.We maintain accurate metrics to gauge individual and team performance.We gather customer feedback from various sources to identify areas for improvement.We analyze customer...

We are a group of driven and supportive individuals at Sutherland Global. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you.The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transactions to ensure accurate...

Job Overview: We are seeking a talented individual to join our team as a Customer Experience Manager. In this role, you will be responsible for driving growth in India and APAC English speaking markets by acquiring new clients and retaining existing ones.Key Responsibilities: Responsible for conversion performance of India and APAC English speaking...

Manage and lead initiatives to deliver excellent experience at every customer touch point leveraging data, insights, and designing effortless and caring experiences for customers.Main ResponsibilityUncover customer needs and how they interact with our products and services through data & analytics from various insights initiatives. Review customer metrics;...

**About the Role**As a Lead Product Manager at Moving Walls Group, you will be responsible for driving the development and scaling of our global media tech platform and suite of data and measurement tools.You will collaborate with cross-functional teams to build innovative solutions for our global customers.The ideal candidate will have 7-12 years of...

TDCX is seeking a talented Global Marketing Strategist to join our team. In this role, you will be responsible for developing and executing marketing campaigns to drive business growth and increase brand awareness.Key Responsibilities:Develop and implement global marketing strategies to achieve business objectives.Collaborate with cross-functional teams to...

In this exciting role as Senior Executive - Insurance Operations, you will focus on driving business growth and delivering exceptional customer experiences in the insurance industry.As part of our talented team at PolicyStreet, you will have the opportunity to develop your skills, learn from experienced professionals, and progress your career in a dynamic...

The RoleThis is an exciting opportunity for a highly skilled and motivated individual to join our team as a Head, Digital Product and Channel. As the custodian and business owner for all digital platforms under the Community Banking division, you will be responsible for defining and maintaining the digital product roadmap, managing product configurations,...