Insurance Process Improvement Analyst
3 days ago
Zurich 56 Company Ltd is seeking a skilled Policy Servicing Analyst to provide operational support, business process analysis, and approval of benefits payments as authorized.
The successful candidate will have a strong understanding of insurance principles and be able to work independently with minimal supervision.
Key Responsibilities:
- Drive business growth through system enhancements, process improvements, and digital projects.
- Liaise and coordinate with superiors and IT or system support teams to ensure seamless project execution.
- Assist superiors in project meetings, preparing system/business requirements, and business process reviews.
- Prepare test scripts and perform User Acceptance Testing to ensure high-quality deliverables.
- Prepare sign-off documents from stakeholders and implementation sign-off documents.
- Monitor results, review and recommend measures to improve existing processes and systems.
- Perform data analysis and presentation to support business decisions.
- Responsible for performing Quality Check or sampling review as per Quality Assurance Framework.
- Establish and update guidelines, working instructions, and standard operating procedures.
- Support processing of Benefits requests (Surrender/Withdrawal/Cancellation/Loan and other payments) and approve up to authority limit assigned.
- Ensure timely completion of objectives agreed with superiors for any assignments/projects.
Education and Experience:
- Bachelor's Degree in Business Administration or equivalent.
- At least 3 – 5 years' experience in the Insurance Industry.
- Knowledge of insurance, good command of English and Bahasa Malaysia, IT literate, and proficient in MS Office.
-
Business Process Improvement Manager
17 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Australian Insurance Ltd. Full timeBusiness Process Improvement ManagerAbout the CompanyZurich Australian Insurance Ltd. is a leading provider of insurance products and services. Our mission is to deliver innovative solutions to our customers and exceed their expectations.About the RoleWe are seeking a highly skilled and experienced Business Analyst / Senior Business Analyst to join our team...
-
Insurance Process Analyst
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Insurance Group Full timeJob DescriptionThe Benefits Payment Coordinator is responsible for processing benefits requests and approving payments up to authority limits assigned. This role also involves ensuring that timelines and objectives agreed with superiors are met or exceeded.Key AccountabilitiesParticipate in system enhancement, process improvement, and digital...
-
Kuala Lumpur, Kuala Lumpur, Malaysia GREAT EASTERN Full timeJob SummaryA Business Technology Solution Analyst plays a critical role in evaluating and improving General Insurance Core system end-to-end processes. Responsibilities include gathering and analyzing data, identifying business needs, creating documentation, and recommending solutions to enhance efficiency and productivity.The Analyst acts as a bridge...
-
Business Process Improvement Analyst
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeJob DescriptionThe Business Process Improvement Analyst will play a key role in identifying opportunities to enhance our business processes and systems. The successful candidate will collaborate with stakeholders to analyze current processes and implement improvements.Main AccountabilitiesAnalyze current business processes and identify areas for...
-
Process Improvement Analyst
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Soft Space Full timeJoin Soft Space and contribute to the growth of the fintech industry.About UsWe're a leader in the payment industry, driven by innovation and technology.Job OverviewA Business Analyst will play a crucial role in analyzing business processes, identifying improvement opportunities, and recommending solutions for efficiency.ResponsibilitiesWork closely with...
-
Business Process Improvement Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Insurance Group Full timeProcess Improvement SpecialistWe are seeking a highly skilled Process Improvement Specialist to join our team at Zurich Insurance Group. In this role, you will be responsible for reviewing and recommending measures to improve existing processes and systems. You will also establish and update guidelines, working instructions, and standard operating...
-
Process Improvement Analyst
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Australian Insurance Ltd. Full timeRequired Skills and QualificationsTo be successful in this role, you should have:A Degree or Diploma with relevant experience.A minimum of 1 year working experience in the Insurance Industry.Technical SkillsThe ideal candidate should possess:PC literacy and excellent communication skills.Knowledge in Life Insurance/Takaful, good communication/interpersonal...
-
Insurance Process Analyst
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeSenior Business AnalystAbout the RoleZurich 56 Company Ltd is looking for a talented Senior Business Analyst to join our team. In this challenging and rewarding role, you will have the opportunity to work on various projects, developing your skills and expertise.Key Responsibilities:Develop and maintain relationships with stakeholders, ensuring effective...
-
Process Improvement Analyst
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Robert Walters Full timeOur client is on the lookout for a Process Improvement Analyst to join their Shared Services Centre (SSC). This role is perfect for someone with a strong analytical mindset and a proactive approach to driving operational efficiency. You will be responsible for collecting and analysing data to identify opportunities for process enhancements across key SSC...
-
Business Process Improvement Analyst
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Offshore Wind Consultants Ltd Full timeAbout the JobOffshore Wind Consultants Ltd is seeking an experienced Business Process Improvement Analyst to join our team. The ideal candidate will have a strong background in business analysis and process improvement, with experience in implementing digital solutions that drive operational excellence.The successful candidate will work closely with various...
-
Digital Process Excellence Lead
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Australian Insurance Ltd. Full timeBusiness Analysis OpportunitiesZurich Australian Insurance Ltd. is seeking a Senior Business Analyst to join their team. The successful candidate will have a proven track record in business analyst responsibilities, operational excellence, and project management, with a strong focus on delivering exceptional results.The Senior Business Analyst will play a...
-
Senior Business Operations Analyst
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Australian Insurance Ltd. Full timeJob OverviewZurich Australian Insurance Ltd. is seeking a highly skilled Senior Business Analyst to join their team. As a Senior Business Analyst, you will play a crucial role in analyzing business requirements, developing solutions, and implementing changes to improve the efficiency of the Underwriting Division.The ideal candidate will have a proven track...
-
Insurance Risk Analyst
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeAt Businesslist, we are seeking an Insurance Risk Analyst to join our team. As an Actuary with 8-10 years of experience in the life insurance industry, you will play a crucial role in providing insights to leadership and Board on solvency threats, statutory reserves, and assumption impacts.Key ResponsibilitiesCollaborate with Finance to improve reserve...
-
P2P and O2C Process Improvement Analyst
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeAs a Process Improvement Analyst, your primary responsibility will be to gather and analyze data to uncover opportunities for enhancing processes within key SSC functions. You will collaborate with cross-functional teams to implement recommended improvements and assess their impact.Collect, analyze, and interpret data to evaluate process performance across...
-
Business Process Improvement Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Oliver James Associates Ltd. Full timeKey Responsibilities:Analyze current claims processes and workflows to identify inefficiencies and areas for improvement.Collaborate with cross-functional teams to gather and document business requirements for claims solutions.Design and develop functional specifications that meet business needs and enhance user experience.Work with IT and development teams...
-
Insurance System Development Analyst
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Etiqa Insurance and Takaful Full timeEtiqa Insurance and Takaful invites applications for the position of system analyst, focusing on delivering high-quality business solutions and contributing to the company's success.Job RequirementsIdeal candidates will have a Bachelor's Degree in a related field and less than 1 year of experience in a related field.Key ResponsibilitiesAnalyze business...
-
Process Improvement Consultant
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia EMBARK LABS R&D SDN. BHD Full timeWe are seeking a talented individual to join our team as a Business Analyst. As a Business Analyst, you will play a critical role in gathering and documenting business requirements from stakeholders, evaluating and analyzing business processes, anticipating requirements, uncovering areas for improvement and proposing solutions.Key ResponsibilitiesLead...
-
Process Improvement Analyst
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeFinancial Modernisation LeadAt Prudential Hong Kong Limited, we strive to be at the forefront of innovation and excellence in the insurance industry. We believe in empowering our employees to take ownership and drive change.This role supports the Manager and Head of Finance Modernisation in driving finance modernisation agenda and initiatives across...
-
Associate, Insurance Broker
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Howden Insurance Brokers Limited Full timeThe role will be responsible for managing client servicing of energy accounts, including renewals, developing business relationships with clients, and reviewing coverage terms, conditions, and pricing on new and renewal accounts for corporate clients.Key Responsibilities / AccountabilitiesClient Management:Maintain relationships with clients, understanding...
-
Corporate Insurance Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Howden Insurance Brokers Limited Full timeJob SummaryThe Client Servicing Analyst will be responsible for managing client servicing of energy accounts, including renewals, developing business relationships with clients, and reviewing coverage terms, conditions, and pricing on new and renewal accounts for corporate clients.Key ResponsibilitiesMaintain strong relationships with clients, understanding...