Retail Store Director

2 days ago


Johor Bahru, Johor, Malaysia IKEA Full time
About Our Company

We are a global home furnishings retailer with a commitment to innovation, quality, and customer satisfaction. Our products range from modern furniture to home decor items, and we strive to provide affordable and stylish solutions for customers worldwide. We are dedicated to creating a positive work environment that fosters collaboration, creativity, and growth.

Our Mission

- Provide affordable, stylish, and functional furniture solutions to customers worldwide
- Continuously innovate and improve our products and services to meet customer needs
- Foster a positive work environment that encourages collaboration, creativity, and growth

About This Role

This role requires a strong leader with excellent communication and analytical skills. You will work closely with our store teams to develop and implement strategies that enhance sales, improve operational efficiency, and foster a positive work environment. If you are a motivated and results-driven professional with a passion for delivering exceptional customer experiences, we encourage you to apply.

Responsibilities

- Lead the sales and service teams to achieve sales targets, improve customer satisfaction, and drive business growth
- Develop and implement strategies to optimize store operations, improve inventory management, and reduce costs
- Collaborate with cross-functional teams to ensure effective communication, training, and coaching

Requirements

- Minimum 5 years of experience in a fast-paced retail industry with a proven track record of sales growth and customer satisfaction
- Strong leadership and communication skills, with the ability to motivate and inspire teams

Benefits

- Competitive salary and bonus structure
- Comprehensive benefits package, including health insurance, retirement plan, and paid time off

About Our Work Environment

We are a collaborative and supportive work environment that fosters open communication, teamwork, and growth. Our company values include customer obsession, innovation, collaboration, and integrity. We believe in providing opportunities for career advancement and professional growth, and we offer a comprehensive benefits package to support the well-being of our employees.

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