Store Performance Lead

4 days ago


Johor Bahru, Johor, Malaysia Segi Value Holdings Sdn. Bhd Full time

Company Overview

Segi Value Holdings Sdn. Bhd. is a leading retailer in the F&B industry, committed to delivering exceptional customer experiences through our Segi Fresh brand.

Job Description

The Area Manager will be responsible for overseeing multiple Segi Fresh stores in designated areas, ensuring smooth operations, achieving sales targets, and leading teams to excellence.

Responsibilities

  1. Ensure daily store operations run smoothly, adhering to company policies and procedures.
  2. Analyze sales trends and customer feedback to identify opportunities for growth and improvement.
  3. Lead and mentor store managers and staff to create a positive work environment and foster a culture of open communication.
  4. Work collaboratively with marketing, merchandising, and logistics teams to drive store initiatives and promotions.
  5. Provide insightful reports and facilitate open dialogue between store and corporate management.

Requirements

  • Minimum Diploma in business administration, retail management, or a related field.
  • Minimum 5 years of experience in the retail industry/F&B, with a proven track record of managing multiple stores or a large retail area.
  • Desirable: Experience in managing fresh products, such as groceries or perishables.
  • Leadership or managerial experience, preferably as a Store Manager, District Manager, or similar position.
  • Ability to work flexible hours, including weekends and holidays, as required by the retail environment.


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