Logistics Operations Specialist

4 days ago


Shah Alam, Selangor, Malaysia Ninja Van Full time

Job Responsibilities

  • Maintain relationships with shippers and logistics service providers to ensure seamless freight pick-up and deliveries.
  • Coordinate daily operations, including documentation handling, to ensure timely releases of invoices from customers.
  • Monitor shipping activities through our monitoring dashboard to maintain accurate tracking and control billing matters with logistics service providers.
  • Assist in vendor performance reviews to ensure vendors adhere to committed lead times.
  • Support insurance claims arising from logistics service providers or internal trucking to maximize recovery on losses.
  • Liaise with internal and external customers on transportation matters to ensure smooth operations.
  • Improve service levels by identifying optimization of processes and procedures.
  • Receive and process weekly/monthly manual invoices from logistics service providers, conduct manual freight audits, and submit payment approvals.


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