Data Center Operations Manager

2 weeks ago


Johor Bahru, Johor, Malaysia DayOne Full time

At DayOne, we're expanding our data center operations and seeking a skilled professional to join our team as a Data Center Cluster Operations Manager.

This role is responsible for overseeing the operational management and performance of multiple data center facilities within a designated cluster. You'll lead a team of technical and operations staff, ensuring 100% uptime and compliance with customers' SLAs.

Key Responsibilities:
  • Operational Management:
  • Oversee day-to-day operations of multiple data centers, ensuring all systems function optimally and achieve high standards of service delivery.
  • Implement operational policies, procedures, and best practices to ensure data center efficiency and reliability.
  • Manage incident response, troubleshooting, and resolution to minimize downtime and service disruptions.
  • Team Leadership:
  • Lead, mentor, and develop a team of operations and technical staff, fostering a culture of excellence and continuous improvement.
  • Coordinate with shift teams to ensure seamless 24/7 coverage and effective handovers between shifts.
Requirements:
  • Bachelor's degree in Engineering, Information Technology, or a related field.
  • Minimum of 7-10 years of experience in data center operations, with at least 3-5 years in a managerial role.
  • Strong knowledge of data center infrastructure, including power, cooling, and network systems.


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