Cybersecurity Technical Support Professional

4 days ago


Cyberjaya, Selangor, Malaysia NTT America Solutions, Inc. Full time
NTT America Solutions, Inc.

We are seeking a highly skilled professional to join our team as a Senior Associate Engineer, Technical Operations. This role offers the opportunity to work on various projects, develop new skills and contribute to the growth and success of our organization.

The successful candidate will have a strong background in IT/Computing, with excellent analytical and problem-solving skills. They will be able to design, develop, analyze, troubleshoot and provide technical expertise during research and/or product development.

Job Description:

  • Maintenance & Support: To maintain and support service infrastructure based on issues brought by external and internal clients.
  • Change: To perform change based on scheduled internal maintenance or based on incidents.
  • Reporting: Analysis report of overall infrastructure health, Detailed Incident Reporting.

Requirements:

  • Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
  • Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role).


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