Claims Professional
5 days ago
The Senior or Claims Executive plays a pivotal role in evaluating insurance claims, ensuring their validity and determining appropriate compensation.
This crucial position contributes to the company's financial stability and reputation by providing fair and accurate claim assessments. Additionally, it fosters customer satisfaction through a smooth and transparent claims process.
Main Responsibilities:
- Manage all lines of claims including Work Injury, Motor, Property, Casualty, Bonds, Marine, and Cyber.
- Ensure timely and accurate claims processing within specified turnaround times.
- Determine claims amounts payable based on policy cover and management guidelines.
- Handle inquiries and provide updates to policyholders/claimants regarding claims and payment status.
- Analyze claims history and highlight abnormalities or repeated complaints to superiors.
- 3-5 years of experience in claims assessment, preferably in Motor, Marine, and P&C classes.
- Strong analytical skills and exercise good judgment in case management.
- Excellent communication and presentation skills, with a customer-centric approach.
- Proficient in MS Office applications and claims systems.
- Understanding of insurance regulations and compliance.
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