Digital Commerce Strategist
1 week ago
Company Overview
TMSpark Bio Sdn Bhd is a leading player in the e-commerce industry, seeking a highly skilled professional to manage our daily operations and optimize product listings across multiple platforms.
About the Job
We are looking for an experienced E-Commerce Executive to oversee the management of Shopee and Lazada stores, ensuring seamless execution of advertising campaigns, market research, and competitor analysis. The ideal candidate will possess excellent analytical skills, strong communication abilities, and a proactive mindset to drive sales growth and customer satisfaction.
Key Responsibilities
- Daily Operations: Manage and optimize product listings, inventory, and shipping processes on Shopee and Lazada platforms.
- Advertising Campaigns: Execute, monitor, and optimize Shopee and Lazada advertising campaigns to align with business objectives.
- Market Research: Conduct regular market research and competitor analysis to identify new trends and growth opportunities.
- Promotional Activities: Coordinate and implement promotional activities, vouchers, and flash sales on both platforms.
- Performance Tracking: Track and analyze SKU performance, advertising spend, and campaign effectiveness to inform budget allocation and strategic decisions.
- Content Management: Collaborate with content creators and influencers, managing content postings and ensuring campaigns are effectively boosted with targeted ads.
- Team Collaboration: Work closely with internal teams, including design, logistics, and customer service, to enhance customer experience and resolve operational issues promptly.
- Reporting: Generate and present regular reports highlighting sales performance, campaign metrics, and actionable insights for continual improvement.
Requirements
- Shopee and Lazada Experience: Proven experience managing Shopee and Lazada stores, including in-depth knowledge of platform-specific advertising tools.
- E-Commerce Knowledge: Familiarity with e-commerce marketplace operations, campaign setup, and performance analysis.
- Analytical Skills: Strong analytical skills with experience in tools such as Google Analytics, Excel, or Google Sheets.
- Communication Skills: Excellent communication, planning, and organizational skills.
- Multitasking: Ability to multitask effectively in a fast-paced, deadline-driven environment.
- Results-Oriented: Proactive and results-driven mindset, capable of independently managing multiple campaigns simultaneously.
- Linguistic Proficiency: Proficiency in English and local languages to effectively engage with platform support and customers.
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