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Service Champion and Domain Authority
2 weeks ago
Job Description:
">We are looking for a highly skilled Domain Expert - Advanced Services to join our team as a Technical Product Ambassador. This is an exciting opportunity to leverage your technical expertise and commercial acumen to drive business growth and customer satisfaction.
">About the Role:
">The successful candidate will be responsible for supporting GEOLOG operations personnel and end-customers on Advanced Service(s) under their responsibility. This includes providing expert guidance, training, and support to ensure seamless adoption and deployment of our advanced services.
">Key Responsibilities:
">- ">
- Collaborate with R&D engineers to create and develop new products and services.">
- Develop and maintain product manuals, training modules, data sheets, and marketing support materials.">
- Provide exceptional customer support, responding to queries and concerns in a timely and professional manner.">
- Liaise with internal stakeholders to track recurrent issues and suggest improvements.">
- Prepare regular synthetic reports to management, including service and financial KPIs, market share estimation, and competition overview.">
Requirements:
">- ">
- University graduate with 3 years of experience in Surface Logging service as Data Engineer/Specialist or cooperating with R&D.">
- Demonstrated deep competence and understanding of every aspect of the product/service under their responsibility, including technical and commercial ones.">
- Strong problem-solving attitude on relevant hardware and software architectures.">
- Excellent communication and interpersonal skills, with ability to work effectively with managers, peers, and customers.">
- Ability to work in a culturally diverse environment and adapt to changing situations.">
- Fluent English essential; Spanish and French are advantageous.">
- High level of drive, creativity, motivation, and diplomacy to deal with problems.">
About Us:
">GEOLOG is a world leader in oilfield services delivering solutions to Oil, Gas, and Geothermal operators globally, with a workforce in excess of 1,700 and operations in 40+ countries.
">We are committed to fostering a culture of innovation, collaboration, and excellence, where our employees can grow and thrive.
