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Client Support Specialist

2 weeks ago

Penang, Malaysia S&P Global, Inc. Full time

S&P Global, Inc. is a leading provider of Essential Intelligence that enables organizations to create long-term, sustainable value. We are looking for a skilled Client Support Specialist to join our high-performance team.

The Client Service Associate team is responsible for delivering exceptional frontline service to customers and prospects, fostering a dynamic environment where collaboration is key to addressing customer needs. This role involves maintaining meticulous records and proactive follow-up to resolve issues efficiently and enhance overall client satisfaction.

This position directly impacts customer perceptions of S&P Global, Inc., shaping the company's reputation in the market and contributing to its competitive advantage. As a result, this role offers valuable growth and development opportunities for individuals who are passionate about delivering high-quality service.

The ideal candidate will possess strong communication skills, experience in a client-facing environment, and the ability to operate in a fast-paced, data-driven environment. We offer a range of benefits, including health & wellness, flexible downtime, and continuous learning.