Senior Sales Operations Manager

5 days ago


Klang, Selangor, Malaysia RPG Commerce Full time

RPG Commerce is a leading direct-to-consumer social e-commerce company dedicated to building cutting-edge everyday essentials. Our in-house portfolio includes innovative active wear, home and living products, and more.

About the Role

The Senior Sales & Supply Chain Operations Executive will oversee end-to-end sales operations and supply chain for the organization. This senior role involves strategic planning, inventory management, warehousing, logistics, and cross-departmental coordination.

Key Responsibilities:
  • Strategic Sales Operations Management: Develop, implement, and monitor sales and supply chain strategies that align with the organization's growth objectives.
  • Order Fulfillment and Logistics Oversight: Oversee the end-to-end order fulfillment process, ensuring timely and accurate deliveries by managing relationships with logistics and warehouse partners.
  • Inventory and Warehousing Management: Take ownership of inventory management and warehousing processes, including fraud prevention, inventory accuracy, and order fulfillment efficiency.
  • Data-Driven Decision Making: Lead data collection and analysis efforts across fulfillment, warehousing, and logistics. Provide actionable insights and strategic recommendations to the leadership team.
  • Financial Alignment and Payment Coordination: Collaborate with sales and finance teams to manage accounts receivable, including maintaining payment listings, invoicing, aging analysis, credit notes, and rebates.

This role requires a strong analytical and problem-solving skills, with the ability to collect, analyze, and interpret sales data effectively. The ideal candidate will possess attention to detail, prioritize tasks accordingly, and meet deadlines.



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