Claims Operations Lead
4 days ago
We are seeking a highly skilled and experienced Claims Operations Lead to join our team. The successful candidate will be responsible for managing an efficient and effective claims process, meeting and exceeding management's expectations on operational processes.
About the RoleThe complexity of the insurance business requires the incumbent to acquire a thorough knowledge of the different insurance products and operational processes to ensure customer enquiries are resolved in accordance with agreed service levels.
The incumbent will also work closely with other operations departments in delivering excellent service quality to customers.
Main Responsibilities- Lead Claims Team: Manage a large team of people and provide leadership across the organization.
- Work Closely with Other Departments: Work closely with other operations departments in delivering excellent service quality to customers.
- Develop Claim Handling Processes: Develop and implement efficient and effective claim handling processes.
- Qualification: University Degree with a focus in Business, Accounting, Risk Management (Insurance) or other related disciplines.
- Experience: Minimum 8 years of experience in claims including 5 years at managerial level, 5 years in insurance claims administration and assessment (all claim types).
- Knowledge: Strong command of English and mastery of insurance concepts, principles, and terminology.
- Behavioral Competencies: Professional integrity, flexibility, presentation skills, decision-making skills, and emotional intelligence.
-
Claims Management Associate
17 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sedgwick Claims Management Services Ltd Full timeJob RequirementsSedgwick Claims Management Services Ltd is seeking a highly motivated and results-driven individual to fill the position of Customer Service Officer. The successful candidate will possess excellent communication skills, both oral and written, and be able to communicate effectively with customers from diverse backgrounds. In addition to your...
-
Claims Department Lead
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Manulife Full timeAbout the Opportunity The Head of Claims is responsible for overseeing the claims department, ensuring efficient and effective claim processing. This role involves strategic leadership, development of standard operating procedures, and maintaining high standards of customer service and experience while adhering to compliance and regulatory...
-
Healthcare Claims Operations Manager
17 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeAbout This Role:This is an exciting opportunity to join Prudential Hong Kong Limited as a Claims Management Professional. As a key member of the team, you will play a critical role in ensuring the smooth operation of the Healthcare Claims unit.Main Responsibilities:Lead daily operations of the Healthcare Claims unitAnalyze and improve staff productivityMake...
-
Operational Claims Specialist
17 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeThe role of an Operational Claims Specialist at Prudential involves managing the end-to-end claims process, from initial receipt to final settlement. The incumbent is responsible for acquiring a thorough knowledge of the different insurance products and operational processes to ensure customer enquiries are resolved in accordance with agreed service...
-
Claims Service Delivery Lead
17 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Popular SL. Full timeJob DescriptionThe Assistant Manager, Motor Own Damage Claims will be responsible for managing and supervising the Motor Own Damage Claims unit, reviewing claims services processes, and analyzing the performance of service providers.This role requires strong leadership and people management skills, as well as the ability to adapt to changing circumstances....
-
Claims Manager
18 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeJob OverviewWe are seeking a highly skilled and experienced Claims Manager to join our team at Prudential Hong Kong Limited.Key Responsibilities:Deliver Exceptional Customer Experience: Provide end-to-end customer journey management, ensuring timely and effective resolution of claims.Leadership and Team Management: Manage a team of claims professionals,...
-
Claims Resolution Specialist
18 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Popular SL. Full timeJob OverviewAllianz Popular SL is part of the Allianz Group, one of the world's leading insurers and asset managers. Our company has successfully combined various businesses from different parent companies to become a single business segment. We operate service delivery operations in Romania, India, Mauritius, and Morocco, as well as consulting hubs in...
-
Claims Processor
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cigna Health and Life Insurance Company Full timeCigna Health and Life Insurance Company is a leading provider of health care and expatriate employee benefits. Our company operates in countries across the Americas, Europe, Africa, and Asia Pacific.We are seeking a skilled Claims Representative to join our team. As a Claims Representative, you will be responsible for critical analysis and processing of...
-
Operations Support Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeCompany OverviewBID Operations is a leading provider of innovative solutions in the IT services and consulting industry.
-
Motor Claims Supervisor
18 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Popular SL. Full timeJob OverviewWe are seeking an experienced Assistant Manager, Motor Own Damage Claims to join our team at Allianz General Insurance Company. This is a unique opportunity to lead a team of professionals and drive business growth through exceptional service delivery.In this role, you will be responsible for managing and supervising the Motor Own Damage Claims...
-
Claims System Operations Specialist
13 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeJob OverviewZurich 56 Company Ltd is looking for a Claims System Operations Specialist to join our team.This role will involve Claims operational support, business process analysis, and other responsibilities/duties periodically assigned by supervisor.Manage claims related projects based on business needs and regulatory requirements.Monitor system related...
-
Paid Advertising Lead
18 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations is a dynamic organization that requires a skilled Paid Advertising Lead to manage our paid advertising efforts. As a key member of the team, you will be responsible for planning, executing, and optimizing campaigns across various platforms. Your expertise in PPC, programmatic media, and digital performance marketing will drive business...
-
Claims Professional
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AIG Full timeAbout AIGAmerican International Group, Inc. (AIG) is a leading global insurance organization with a rich history spanning over 100 years. Our company provides a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions.We are dedicated to helping our...
-
Healthcare Claims Analyst
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cigna Health and Life Insurance Company Full timeCigna Healthcare is a leading provider of health insurance solutions. Our company operates in countries across the Americas, Europe, Africa, and Asia Pacific.We are seeking a skilled Claims Representative to join our team. As a Claims Representative, you will be responsible for processing claims for medical expenses while maintaining confidentiality.Key...
-
Head of Claims and Risk Management
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Manulife Full timeJob Summary We are seeking a qualified Head of Claims and Risk Management to lead our claims department, ensuring efficient and effective claim processing. This role involves strategic leadership, development of standard operating procedures, and maintaining high standards of customer service and experience while adhering to compliance and regulatory...
-
Emergency Response Coordinator
17 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sedgwick Claims Management Services Ltd Full timeCustomer Service Officer Job DescriptionSedgwick Claims Management Services Ltd is seeking a skilled and experienced Customer Service Officer to join our dynamic Call Centre team in Kuala Lumpur. As a Customer Service Officer, you will be responsible for handling a full spectrum of inbound and outbound calls for Emergency Roadside Assistance & Emergency Home...
-
Claims Examiner
17 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cigna Health and Life Insurance Company Full timeCigna Health and Life Insurance Company is a leading provider of health care solutions. Our global presence allows us to cater to diverse needs, from medical expenses to life insurance.We are looking for an experienced Claims Examiner to join our team. In this role, you will be responsible for critical analysis and processing of claims within the specified...
-
Claims Management Leader
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Manulife Insurance Malaysia Full timeJob Title: Claims Management LeaderCompany: Manulife Insurance MalaysiaJob Type: Full-timeLocation: Kuala Lumpur, MalaysiaJob Description:We are seeking an experienced Claims Management Leader to join our team at Manulife Insurance Malaysia. The successful candidate will be responsible for leading the claims department and ensuring the efficient and...
-
Medical Claims Administrator
18 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Pra Assist Medical Network Sdn Bhd Full timeAbout the RoleWe are seeking a detail-oriented and communicative Claims Executive to process medical claims, communicate with healthcare providers, review and verify claim submissions, and maintain accurate records of policy information.As a Claims Executive, you will play a crucial role in ensuring seamless operations and delivering exceptional customer...
-
Insurance Claim Handler
18 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Popular SL. Full timeAbout Allianz ServicesAllianz Services is part of Allianz Group, one of the world's leading insurers and asset managers. The company operates globally, with service delivery operations in several countries, including Romania, India, Mauritius, and Morocco.As a Motor Claims Specialist, you will be part of a dynamic team that works together to deliver...