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Customer Support Specialist

1 week ago

Klang, Selangor, Malaysia igus Full time
About the Role

We are looking for a skilled CUSTOMER SUPPORT SPECIALIST to provide exceptional customer service and support to our clients. In this role, you will be responsible for responding to customer inquiries, resolving issues, and processing transactions.

Key Responsibilities:

  1. Provide technical assistance and support to customers via phone, email, or chat.
  2. Respond to customer complaints and resolve issues efficiently and effectively.
  3. Maintain accurate records of customer interactions and transactions.
  4. Collaborate with other departments to ensure seamless customer experience.

Requirements:

  1. At least 1 year of relevant working experience.
  2. Excellent communication and problem-solving skills.
  3. Ability to work in a fast-paced environment with a high degree of accuracy.