Business Onboarding Specialist

2 days ago


Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

We are excited to announce an opportunity for a motivated and experienced Business Onboarding Specialist to join our team at Agensi Pekerjaan JobScoper Sdn. Bhd.

Job Summary:

We are seeking a talented and driven individual to take on the role of Business Onboarding Specialist. In this position, you will be responsible for ensuring that new customers have a successful and seamless onboarding experience. This includes working closely with customers to understand their needs and preferences, developing and implementing tailored onboarding plans, and collaborating with cross-functional teams to ensure effective execution.

Main Responsibilities:
  • Develop and implement tailored onboarding plans for new customers
  • Collaborate with cross-functional teams to ensure seamless execution
  • Monitor and report on key performance indicators (KPIs) related to customer satisfaction and retention
  • Provide ongoing support and guidance to customers throughout the onboarding process

We offer a competitive salary, medical and insurance coverage, EPF, Socso, EIS, and more. Additionally, we provide world-class training in soft skills, system knowledge, SOPs, and product knowledge.



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