Senior Account Manager

1 week ago


Butterworth, Penang, Malaysia SGK Full time
About the Role

Sgk is a global packaging and brand experience company, delivering packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger.

We are seeking a skilled Senior Account Manager to join our team. The successful candidate will be responsible for managing client relationships, coordinating projects, and ensuring timely delivery of services.

Responsibilities:

  • Manage client relationships and develop strong rapport with clients.
  • Coordinate projects from estimation to completion.
  • Monitor project progress and ensure timely delivery of services.
  • Prepare and submit accurate project reports and invoices.
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Collaborate with cross-functional teams to achieve business objectives.

Requirements:

  • Secondary School/ Diploma/ Degree in Business Studies, Management, Communication, Supply Chain Management or an equivalent combination of education and experience.
  • Prior working experience in project management, client services, customer services, account management and sales.
  • Proficient in English language both spoken and written.
  • Proficient in Microsoft Office.


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