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Digital Business Process Specialist

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia SAP SE Full time

Customer Success

We are committed to delivering exceptional customer experiences and ensuring customer success. As an Associate Finance Consultant, you will play a critical role in guiding our customers through their cloud transformation journey, applying your knowledge and expertise in S/4HANA Cloud business processes to drive customer success.

About the Team

You will be part of a dynamic team that is passionate about delivering exceptional customer experiences and driving business growth. Our team is collaborative, innovative, and customer-centric, and we welcome individuals who share our values and are committed to excellence.

Responsibilities

  • Guide customers through their cloud transformation journey, ensuring customer success and satisfaction.
  • Apply knowledge and expertise in S/4HANA Cloud business processes to drive customer success.
  • Develop and maintain strong relationships with customers, colleagues, and stakeholders.
  • Contribute to the development of new ideas and solutions to improve customer experience.

Requirements

  • Cloud mindset with focus on ensuring continuous adoption, customer success, and references for S/4HANA Cloud customers.
  • Expertise in the configuration and implementation of Financial Accounting (FI), Controlling (CO), Profitability Analysis (COPA), Material Ledger (ML), and Asset Accounting (AA).
  • Finance experience or financial background in constructive discussions from a business perspective.
  • Industry business knowledge and experience that can provide consulting to at least one industry.
  • Problem-solving ability, such as presenting countermeasures to customers and leading them to solutions.
  • Malaysian communication skills to build good relationships with employees and customers, along with English communication skills for collaboration within the SAP Group.

What We Offer

  • Opportunity to work with a global leader in enterprise software.
  • Collaborative and dynamic work environment.
  • Continuous learning and development opportunities.
  • Recognition for individual contributions.
  • A variety of benefit options.