Financial Service Representative
3 days ago
About Lendela
Lendela is a fintech company that simplifies financing and enables greater financial access for consumers. Our platform matches borrowers with personalized loan options through a simple application process.
**Industry Challenges & Opportunities:**
- The global lending industry is vibrant, varied, and ripe for exponential growth.
- We have a significant advantage in APAC and are well-placed to solve the problems in the industry today.
**Our Mission:**
- We believe that when you achieve your potential, consumers, investors, and the team all win.
- This is why we're invested in the company's success as much as we are in yours.
**Why Join Us?**
- Your growth is our success.
- We're in an industry with massive growth potential and huge challenges to solve.
**Our Culture:**
- We operate across four exciting markets and are home to dozens of subject matter experts.
- Our diverse teams expose ourselves to game-changing ideas and grapple with challenging problems every day.
**What We Offer:**
- We're driven by data in whatever we do.
- We measure the results of every decision we make to ensure we're constantly optimizing for our business objectives.
**Job Requirements:**
- At least one year of experience in customer success, support, or sales.
- Minimum SPM qualification.
- English speaking oriented needed.
- Experience handling customer queries via email, chat, or phone.
- Experience in both CS and customer-facing sales roles is a plus.
- Ability to handle multiple tasks, prioritize work, and manage deadlines.
- Outstanding negotiation & communication skills with the ability to handle challenges.
- Familiar with, or keen to work in a fast-paced start-up environment.
- Proficiency in English is required; additional languages are a plus.
- Mandarin-speaking candidates will be prioritized at this moment.
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