Financial Service Representative

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Lendela Full time

About Lendela

Lendela is a fintech company that simplifies financing and enables greater financial access for consumers. Our platform matches borrowers with personalized loan options through a simple application process.

**Industry Challenges & Opportunities:**

  • The global lending industry is vibrant, varied, and ripe for exponential growth.
  • We have a significant advantage in APAC and are well-placed to solve the problems in the industry today.

**Our Mission:**

  • We believe that when you achieve your potential, consumers, investors, and the team all win.
  • This is why we're invested in the company's success as much as we are in yours.

**Why Join Us?**

  • Your growth is our success.
  • We're in an industry with massive growth potential and huge challenges to solve.

**Our Culture:**

  • We operate across four exciting markets and are home to dozens of subject matter experts.
  • Our diverse teams expose ourselves to game-changing ideas and grapple with challenging problems every day.

**What We Offer:**

  • We're driven by data in whatever we do.
  • We measure the results of every decision we make to ensure we're constantly optimizing for our business objectives.

**Job Requirements:**

  • At least one year of experience in customer success, support, or sales.
  • Minimum SPM qualification.
  • English speaking oriented needed.
  • Experience handling customer queries via email, chat, or phone.
  • Experience in both CS and customer-facing sales roles is a plus.
  • Ability to handle multiple tasks, prioritize work, and manage deadlines.
  • Outstanding negotiation & communication skills with the ability to handle challenges.
  • Familiar with, or keen to work in a fast-paced start-up environment.
  • Proficiency in English is required; additional languages are a plus.
  • Mandarin-speaking candidates will be prioritized at this moment.


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