Strategic Claims and Recovery Director
7 days ago
We are seeking a seasoned leader to oversee our Claims, Subrogation & Recovery (CSR) departments. As Strategic Claims and Recovery Director, you will be responsible for ensuring the alignment of claims processing and recovery efforts with our Corporation's objectives. Your expertise in driving efficiency and effectiveness across all functions will be instrumental in guiding the future direction of our claims and recovery strategy.
Key Responsibilities:- Develop and execute comprehensive strategies for guarantee operations that integrate billing management, guarantee monitoring, claims processing, and recovery efforts by implementing a robust system that significantly reduces operational costs, improves recovery rates, and enhances process efficiency.
- Lead the adoption of new technologies to streamline guarantee operations and improve data analysis capabilities, resulting in more strategic decisions, higher operational efficiency, and a significant reduction in turnaround time.
- Ensure the alignment of all departmental goals with the overall strategic objectives of the Corporation, to support sustained division growth.
- Monitor all departmental KPIs and ensure compliance with all regulatory requirements, including CCRIS guidelines and other financial regulations.
- Drive continuous improvement initiatives and implement best practices in guarantee operations activities.
- Streamline operations to enhance efficiency, accuracy, and timeliness in all guarantee-related activities.
To succeed as our Strategic Claims and Recovery Director, you will need:
- A minimum Degree in Banking, Finance, Business Administration, or equivalent.
- Minimum 15 years of related experience in the related field. Knowledge: Finance, Budgeting, Credit, Loan Monitoring and Recovery.
- Excellent analytical and problem-solving skills, with the ability to interpret data and make strategic decisions.
- Strong leadership and team management skills, with the ability to motivate and inspire a team to achieve the department's goals.
- Excellent communication and interpersonal skills, building relationships and collaborating effectively with internal or external stakeholders at all levels.
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