Global IT Operations Coordinator

3 days ago


Penang, Malaysia Ambu AS Full time

About Your Background

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With a minimum of 8 years of experience in technology-related areas, specifically in the field of asset and knowledge management, you will bring a wealth of knowledge and expertise to this role. Proficiency in IT asset management tools and software, such as ServiceNow, is essential, as well as knowledge of configuration management databases (CMDB) and their implementation.

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  • Minimum Bachelor's Degree in Computer Science, information systems, engineering, software engineering or a related field & discipline.
  • Minimum 8 years of experience in technology related areas, with specific expertise in related domain (asset and knowledge management).
  • Familiar with knowledge management tools, content management systems & databases.
  • Experienced in implementing knowledge management frameworks covering but not limited to people, process, technology, content, policies, etc.
  • Proficiency in IT asset management tools and software, such as ServiceNow.
  • Knowledge of configuration management databases (CMDB) and their implementation.
  • Familiarity with IT asset tracking and inventory management systems.
  • Ability to conduct data analysis and reporting related to IT assets and configurations.
  • Knowledge of ITIL framework and best practices. ITIL certification with a focus on IT Service Operations is strongly preferred.
  • Proficiency in using Microsoft Excel, PowerBI, SQL or other relevant tools for data analysis and reporting.
  • Excellent database and spreadsheet skills.


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