Customer Representative for Airline Industry

2 weeks ago


Petaling Jaya, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

Key Responsibilities:

- Deliver world-class customer service while responding to customer inquiries and concerns via outbound calls
- Assist and update customers with upgrade requests, baggage inquiries, delays, and cancellations
- Respond to and manage customer feedback and complaints accordingly

**Requirements**:

- Required language(s): Fluent in English or Bahasa Malaysia
- Good verbal and written communication skills

Why Join Us?
- Accessible via public transport (nearby LRT)
- Basic + additional allowances
- Urgent hiring
- Friendly colleagues & positive work environment

Working hours:

- 5 working days & 2 days off
- 24/7 on rotation

**Job Types**: Full-time, Contract, Fresh graduate

Pay: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Rotational shift

Application Question(s):

- Please state your expected salary. (RM 2500 - RM 3000)
- Are you able to work on rotational shift?

Work Location: In person


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