Ticketing / Airlines Executive

2 days ago

Petaling Jaya, Selangor, Malaysia SAAG Travel and Tours Sdn Bhd Full time 36,000 per year

Key Responsibilities

Manage flight ticket bookings for individual and group travelers across domestic and international routes

Operate GDS platforms (e.g., Amadeus, Sabre, Galileo) to search flights, issue tickets, process changes, and handle cancellations

Provide accurate information on flight schedules, fares, baggage policies, and travel regulations

Handle group ticketing requests, including fare negotiation, itinerary coordination, and passenger list management

Communicate effectively with airlines, travel partners, and customers to ensure smooth ticketing operations

Monitor flight changes and proactively inform clients of schedule updates or disruptions

Maintain accurate booking records and customer profiles

Support administrative and operational tasks within the ticketing department

Requirements

Diploma or higher in Travel Management, Aviation Services, or related field

Minimum 3 years of experience using GDS systems (Amadeus, Sabre, Galileo) with proven ability to manage full ticketing workflows

Experience in handling group bookings, including fare coordination and logistical planning

Strong knowledge of airline fare rules, routing principles, and baggage policies

Proficient in both spoken and written in English to effectively communicate with our diverse client base and stakeholders; additional languages are a plus

Detail-oriented, responsible, and committed to delivering excellent customer service

Willingness to work on weekends, or public holidays as required

Job Types: Full-time, Permanent

Pay: RM2, RM3,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Work Location: In person

  • Event Internship

    4 hours ago

    Petaling Jaya, Selangor, Malaysia MINDFUL TECHNOLOGIES SDN BHD (GoLive Ticketing) Full time 6,000 - 18,000 per year

    Requirements:Currently pursuing or recently graduated in Event Management, Marketing, Mass Communication, Design, or related field.Basic design and editing skills (Photoshop, Illustrator & Premier Pro).Strong communication and problem-solving skills.Willingness to learn and adapt in a fast-paced environment.Team player with good organizational...

  • Assistant Duty Manager

    2 days ago

    Subang Jaya, Selangor, Malaysia Malaysia Airlines Full time 40,000 - 80,000 per year

    Position TitleAssistant Duty ManagerReport ToDuty ManagerRole PurposeAssume full control and monitoring of all flight movements and ground operations affecting corporate OTP and support Duty Manager to execute immediate service recovery tactical plans in a cross functional manner across all operating departments at the most cost-effective and efficient...

  • Customer Operations Executive

    2 days ago

    Petaling Jaya, Selangor, Malaysia Adecco Full time 3,000 - 3,700 per year

    Position: Customer Operations Executive (Finance/Banking)Industry: FintechWorking Duration: 12 months contract (Renewable based on performance)Working Location: 1, First Avenue, Petaling Jaya, 47800, SelangorWorking Day/Hours: Monday – Friday; 10am – 7pm.Salary: Basic up to RM3,700 (Based on experience + skills) with statutory contribution + leave...

  • IT Support Executive

    2 days ago

    Petaling Jaya, Selangor, Malaysia Qi Group Full time 40,000 - 60,000 per year

    We're looking for a proactive and service-orientedIT Support Executiveto join our growing team. You'll be the first point of contact for end users, providing hands-on and remote support, resolving technical issues, and ensuring seamless daily IT operations across the organization.Key ResponsibilitiesFrontline Support: Serve as the initial point of contact...

  • Logistics Executive

    2 days ago

    Petaling Jaya, Selangor, Malaysia BDP (MALAYSIA) SDN. BHD. Full time 60,000 - 80,000 per year

    Company Background:PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.We are a team that celebrates our unique diversity and close-knit community atmosphere. Our...

  • IT ERP Executive

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia 3046de19-bdea-4a7d-b589-09c40a8a5741 Full time 60,000 - 120,000 per year

    BenefitsReputable companyEPF, SOCSO and EIS contributionGroup Personal Accident ProtectionGroup Hospitalization SchemeOutpatient TreatmentDental SubsidyAnnual leaveMiscellaneous leaves (i.e Compassionate, Wedding, Examination, Calamity etc)Compassionate TokenBirthday GiftWedding CakeStaff Purchase DiscountParking SubsidyJob RequirementsBachelor's degree in...

  • Customer Service Executive

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Safeguards Secure Solution Sdn Bhd Full time 30,000 - 40,000 per year

    Key Accountabilities:Manage incoming customer enquiries - first point of contact for customers seeking assistance over the phone and email.Log call as per procedures - issuing FLM/SLM tickets.Monitor machines status using the system.Provide solutions to customers according to the problem report by customers.Identify and escalate unresolved issues to related...

  • Senior Executive Quality Assurance

    4 hours ago

    Petaling Jaya, Selangor, Malaysia Sinergia Talents Full time 120,000 - 180,000 per year

    Job description (a) The Quality Assurance Executive is responsible to the Head of Quality for carrying out quality audits in accordance with the established quality audit programme, and ensuring that any observed non compliance or poor standards are brought to the attention of the person concerned via his manager.(b) Assessment of sub-contractors for...

  • Executive (Operations)

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia SB Machines Sdn Bhd Full time 31,200 per year

    Purpose of the role:An Executive's role is to ensure a business' customers receive outstanding support and all their needs are met. Executive oversee the customer support department's day-to-day functions as well as establish standards and protocols to be used by the customer service team to promote customer satisfaction.Working Relationships:Internal: SBM...

  • Executive, Digital Product

    4 hours ago

    Petaling Jaya, Selangor, Malaysia Brickfields Asia College Sdn Bhd Full time 45,000 - 70,000 per year

    Job DescriptionKey Responsibilities1. Helpline Operations & SupportManage the daily queue of incoming Helpline tickets and digital enquiries, ensuring timely and accurate resolution according to service level agreements (SLAs).Act as the Tier 2 support, handling escalated customer support issues that require deeper knowledge of the digital platforms or...