Customer Service Officer

4 days ago


Senai, Malaysia ASJ COMPONENTS (M) SDN BHD Full time

**MAIN DUTIES/ RESPONSIBILITIES**

→Be the window contact with customers on all enquiry

→To ensure customers requirements on quantity, prices and delivery schedule are acceptable

→Maintain customer selling price & customers part number

→PO confirmation through customers EDI & SAP system, new PO order entry

→Ensure customers PO rescheduled request are well handle

→To follow up on all orders and ensure all requirements are fulfilled

→Generating Invoice, packing list to customers & forwarder for outgoing shipments

→Generating of pick notes top store for picking and packing

→Dealing with forwarder for shipment booking and arrange shipment local & export customers

→Issuinng RMA/CN/DN when needed

→Assisting Sales Team for sample preparation & shipment arrangement

→Generating monthly reconciliation report

→Also perform clerical duties such as typing, photocopying,faxing, filing, data entry etc

→Perform any other administrative duties as and when assigned from time to time

**EDUCATIONAL QUALIFICATIONS**

→Minimum STPM/Diploma holder

(Equivalent related experience may be substituted for educational requirements)

**Salary**: RM1,900.00 - RM3,500.00 per month

**Benefits**:

- Dental insurance
- Free parking
- Health insurance
- Maternity leave

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Senai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer Care Specialist: 1 year (required)



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