Customer Service Officer
2 days ago
Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
**Salary**: Up to RM3,000.00 per month
**Benefits**:
- Free parking
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Senai: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- English (preferred)
-
Warehouse Customer Service Officer
2 weeks ago
Senai, Malaysia LIMA BINTANG LOGISTICS SDN BHD Full time**Job description** **Warehouse Customer Service Officer** **Senai, Johor** **What does a Warehouse Customer Service Officer job description include?** - Maintains receiving, warehousing, and distribution operation by initiating coordinating, and enforcing program, operational and personal policies and procedures. - Complies with federal, state, and local...
-
Customer Service Officer
2 weeks ago
Senai, Malaysia ASJ COMPONENTS (M) SDN BHD Full time**MAIN DUTIES/ RESPONSIBILITIES** →Contact window between customers and ASJ with regards of customers' order. →Receive and process PO from customer and liase with planner on schedule date. Reply to customers support date. →Responsible to do rescheduling on the existing PO for pull in/push out ior cancellation and to arrange for the...
-
Customer Service Officer
1 week ago
Senai, Malaysia MINDE Group Full timeProviding introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer a...
-
Customer Service Officer
2 days ago
Senai, Malaysia MINDE Group Full timeProviding introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer a...
-
Customer Service
1 week ago
Senai, Malaysia Printpack (M) Sdn. Bhd. Full timeFollow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. - Process customer orders efficiently and accurately by provide the customer confirmation notifications. - Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma...
-
Customer Service Officer/executive
2 days ago
Senai, Malaysia Hoor Fatt Enterprise Sdn. Bhd. Full time**Job description** - Utilize organizational ability to process job orders promptly, aligning with customer’s requirements; - Contribute to the smooth flow of operations, ensuring the highest standards of service delivery; - Take charge of achieving timely invoicing and billing, playing a vital role in the financial stability and growth of our company; -...
-
Customer Service Officer/executive
1 week ago
Senai, Malaysia Hoor Fatt Enterprise Sdn. Bhd. Full time**Job description** - Utilize organizational ability to process job orders promptly, aligning with customer’s requirements; - Contribute to the smooth flow of operations, ensuring the highest standards of service delivery; - Take charge of achieving timely invoicing and billing, playing a vital role in the financial stability and growth of our company; -...
-
Customer Service Officer
4 days ago
Senai, Malaysia ASJ COMPONENTS (M) SDN BHD Full time**MAIN DUTIES/ RESPONSIBILITIES** →Be the window contact with customers on all enquiry →To ensure customers requirements on quantity, prices and delivery schedule are acceptable →Maintain customer selling price & customers part number →PO confirmation through customers EDI & SAP system, new PO order entry →Ensure customers PO rescheduled...
-
Customer Service Officer
4 days ago
Senai, Malaysia MINDE Group Full timeManaging business relationship with customer, smooth communication skill for both internal/external tasks. - Respond promptly to customer inquiries while providing a solution for each inquiry efficiently. - Responsible for sales order processing and sales planning. - Liaise with Production Department about customers 'orders and handling shipment delivery. -...
-
Planner Customer Service Officer
1 week ago
Senai, Malaysia Changhuat Plastic Industries Senai Sdn. Bhd Full timeJob Description :To plan and scheduling the usage of production materials to ensure optimal levels.To chair delivery meeting to solve any outstanding potential delivery issue.Continuously review material, FG stock status and take appropriate action on inventory level.Maintain on time and accurate delivery to ensure customer satisfaction.To ensure customers'...