Trainer

24 hours ago

Butterworth, Malaysia Coway Malaysia Full time

**Job Summary**:
This role is based in Butterworth, and this role requires travel to other Northern Regions(Langkawi, Perak, Kedah, etc.) to conduct training to the relevant organizations/audiences. This role leads sales training programs to strengthen product knowledge, selling skills, and overall sales performance. It involves developing and managing high-quality training materials aligned with organizational goals, while continuously evaluating effectiveness through data and feedback to enhance impact and close performance gaps.

**Job Descriptions**:
**1. Core Focus: Sales, Rental Collection, Service, Product Training**
- Lead sales training programs, focusing on product knowledge, selling skills (negotiation, objection handling, closing), and pipeline management.
- Design and deliver high-impact training (virtual and in-person) that directly drives improved sales performance and quota attainment.
- Partner directly with Sales Leadership to identify performance gaps and rapidly deploy targeted training interventions.

**2. Content Development and Management**
- Design, develop, and update high-quality training materials, including presentations, participant guides, job aids, assessments, e-learning modules, and multimedia content, in collaboration with Subject Matter Experts
- Ensure all training content is accurate, current, relevant, and aligns with organizational goals, policies, and industry best practices.
- Maintain a central repository of all training documentation and resources, ensuring version control and accessibility.
- Review and evaluate existing training programs regularly for effectiveness and recommend necessary revisions or enhancements.

**3. Evaluation & Improvement**
- Measure training effectiveness using assessments, participant feedback, and sales performance data (e.g., conversion rates).
- Report on key training metrics and recommend immediate revisions to maximize impact.
- Identify ongoing training needs by analysing performance trends and consulting with managers.

**Requirements**:

- Able to locate in Northern Regions(Butterworth, Kedah, Langkawi, Perak, etc.)
- Proven sales background, ideally within Coway or a similar consumer appliance/wellness industry.
- Strong product knowledge and full understanding of the sales process from prospecting to after-sales.
- Excellent communication and presentation skills with engaging facilitation techniques.
- Able to design or adapt training materials to suit different audiences and learning needs.
- Motivated, disciplined, and a positive role model aligned with ethical sales practices.
- Coaching mindset with willingness to travel and engage diverse sales teams.
- Minimum Diploma or Bachelor’s Degree.
- At least 2 years’ experience in corporate training or L&D, preferably in sales training.
- Conduct and deliver engaging training sessions (classroom or virtual) on sales, product, and compliance topics.
- Coordinate schedules, prepare lesson plans, and ensure effective learning outcomes.

Work Location: In person

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