Fraud Ops Analyst

4 days ago


Kuala Lumpur, Malaysia Citigroup Full time

The Fraud Ops Analyst is an entry level position responsible for assisting in efforts to ensure fraud risk policy and controls are applied to minimize the impact of fraud incidence and prevent loss in coordination with the Fraud Operations team. The overall objective of this role is to assist in managing fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.

**Responsibilities**:

- Review and perform short
- and long-term forecasting analysis and standardized fraud analysis.
- Make judgments based on practice and precedence, and work within guidelines, under general supervision.
- Develop and maintain working knowledge of business/industry standards and practices.
- Identify inconsistencies in data or results, and exchange information in a concise and rational method.
- Escalate any concerns or issues to the Manager. Provide feedback and recommendations on the next course of action in relation to Fraud Risk Assessment.
- Build strong relationships with peers. Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area.
- Impact the business directly through the quality of the tasks/services provided.

Qualifications:

- Minimum 1 - 2 years working experience in fraud risk management, detection or similar role.
- Demonstrates a foundational understanding of the Financial Industry and related skills.
- Proficient in Microsoft Office.
- Excellent verbal and written communication skills.
- Strong analytical skills

**Education**:

- Bachelor’s degree/University degree or equivalent experienceJob Family Group:
Operations - Services
- **Job Family**:
Fraud Operations
- Time Type:
Full time
- Most Relevant Skills

Please see the requirements listed above.
- Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

View Citi’s EEO Policy Statement and the Know Your Rights poster.


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