Fraud Ops Analyst

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Asian Technology Solutions Full time 24,000 - 34,175 per year

Client: Digital Bank (Confidential)

Location: Menara Chulan, Kuala Lumpur

Employment Type: 12-Month Contract (Extendable)

Work Mode: Onsite

MUST BE ABLE TO WORK ON ROTATIONAL SHIFT

Job Summary

We're hiring a Fraud Operations Analyst for a leading Digital Bank based in Menara Chulan. The role focuses on managing fraud detection, prevention, and investigation activities within the banking environment. The ideal candidate must have strong experience in fraud operations within the banking industry.

Key Responsibilities

  • Monitor and investigate suspicious or fraudulent transactions.
  • Analyze transaction data and escalate potential fraud cases.
  • Identify fraud trends and recommend preventive measures.
  • Collaborate with Compliance, Risk, and Technology teams to enhance fraud processes.
  • Prepare and maintain fraud trend reports and case summaries.
  • Lead and mentor the fraud operations team to ensure timely case handling.

Requirements

  • Banking industry experience is mandatory.
  • Minimum 1-2 years of experience in fraud operations, risk, or investigations.
  • Proven experience handling card fraud, identity theft, and digital channel fraud.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communication and teamwork abilities.
  • Familiar with fraud tools or CRM systems (e.g., JIRA, Zendesk, LexisNexis).
  • Able to work full-time onsite at Menara Chulan, Kuala Lumpur.

Job Type: Contract

Contract length: 12 months

Pay: RM2, RM3,473.67 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Work Location: In person


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