Fraud Protection Specialist

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Asian Technology Solutions Sdn Bhd Full time 46,800 per year

Required Qualifications

  • Previous experience in banking, fintech, or financial services.

About the Role

We are seeking a Fraud Protection Specialist / Fraud Analyst to join our team and play a key role in safeguarding financial transactions, detecting suspicious activities, and mitigating potential risks. The ideal candidate will have strong analytical skills, excellent attention to detail, and proven experience working in fraud prevention, financial services, or a similar risk management environment.

Key Responsibilities

  • Monitor, review, and investigate suspicious transactions and activities.
  • Identify and assess potential fraud risks and escalate cases when necessary.
  • Conduct quality assurance checks on alerts and case handling to ensure compliance with internal procedures.
  • Analyze large and complex data sets to detect unusual patterns, trends, or fraudulent behavior.
  • Mitigate fraud incidents including identity theft, chargeback cases, fraudulent applications, and account takeovers.
  • Collaborate with cross-functional teams (Risk, Compliance, Operations, Customer Service) to resolve fraud cases promptly.
  • Recommend process and policy improvements to enhance fraud prevention capabilities.
  • Prepare detailed reports on investigations, trends, and risk findings.
  • Ensure adherence to regulatory requirements, internal security protocols, and industry standards.
  • Deliver excellent customer experience when addressing fraud-related inquiries and disputes.

Required Skills & Qualifications

  • Proven experience in fraud prevention, investigations, or financial risk management.
  • Strong analytical and problem-solving skills with a keen eye for detail.
  • Excellent communication skills (verbal and written)
  • Good understanding of financial regulations, AML, sanctions, and compliance frameworks.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • High ethical standards and commitment to confidentiality.

Job Type: Full-time

Pay: RM3, RM3,800.00 per month

Work Location: In person

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