Sales & Operation Planning Analyst

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Steelcase Full time 80,000 - 120,000 per year

We're Hiring a Sales & Operation Planning Analyst

In this role, you will collaborate with cross-functional teams to analyze demand and supply data, monitor forecast accuracy, and provide actionable insights that drive business performance across APAC. You will play a key part in implementing forecasting improvements, developing reports, and supporting monthly S&OP review meetings to enable informed decision-making.

Key Responsibilities:

  • Delivering and analyzing demand planning and forecast numbers on a fixed cadence
  • Monitoring forecast accuracy, operations, and customer service KPIs (e.g., error, bias)
  • Implementing forecast tracking measurements and reporting to improve business performance
  • Utilizing data to guide future work, build recommendations, and drive innovation
  • Partnering with key stakeholders to identify business risks and opportunities and support action plans
  • Developing and maintaining reports and analysis to provide timely information to stakeholders
  • Supporting monthly S&OP review meetings and completing additional assignments as required

Minimum Qualifications:

  • Bachelor's degree in business, supply chain, operations management, or engineering
  • 3 years of manufacturing and/or supply chain operations experience
  • Proficiency in MS Excel, PowerPoint, and dashboard tools (e.g., Power BI or Tableau)
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills

Desired Skills and Experience:

  • Knowledge of advanced statistics, forecasting methods, and S&OP processes
  • Experience with ERP systems and data visualization tools (e.g., SAP/APO, Power BI, Tableau)
  • Detail-oriented and process-driven mindset
  • Excellent communication, interpersonal, and facilitation skills

Who We Are:

Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.

Why People Choose to Work with Us:

At Steelcase, we put people at the center of everything we do. We believe work can bring meaning and purpose to life, and we support our employees in all aspects of their journey. Together, we make a lasting impact through our work and our communities.

What Matters to Us:

More than qualifications, we value talent, potential, and diverse perspectives. We welcome applicants who are open-minded, respectful, and eager to build positive relationships across our global community. We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships.

Role Level:

associate (2–5 years individual contributor)

Job Functions:

Supply_Chain | #Analyst | #Strategy_Planning
LI-NA2

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