Air Freight Manager

3 days ago

Klang, Malaysia Pride Professional Sdn Bhd Full time

**PridePRO is a Regional Executive Recruitment Company headquartered in Malaysia, specializing in talent acquisition across Southeast Asia, including Thailand, Indonesia, and Singapore.**

Our client is a logistics solutions provider specializing in domestic and international freight forwarding. The company offers end-to-end logistics services across Malaysia, focusing on air freight and supply chain solutions that emphasize reliability, speed, and customer satisfaction.

As the company continues to strengthen its market presence, they are seeking a capable and motivated **Freight Manager (Airfreight - East Malaysia & ASEAN)** to drive the growth and operational excellence of their air freight business segment.

**Why Join Our Client?**
- Take ownership of both business development and operational management in a key regional market.
- Work in a dynamic logistics environment with strong career growth potential.
- Collaborative culture with performance-based recognition and rewards.

**Job Overview**

The Freight Manager (Airfreight - East Malaysia & ASEAN) will oversee both commercial and operational aspects of the air freight business. This role focuses on customer engagement, rate and space negotiation, and ensuring smooth, cost-effective, and service-oriented handling of shipments to East Malaysia.

**Key Responsibilities**

**Commercial**
- Develop and maintain strong relationships with customers to ensure satisfaction and business retention.
- Handle customer enquiries promptly, prepare competitive freight quotations, and provide tailored logistics solutions.
- Identify and pursue new business opportunities within the air freight segment to East Malaysia & ASEAN.
- Negotiate with airlines, vendors, and service providers to secure competitive space allocations and rates.
- Monitor market trends, competitor activities, and airline capacities to stay commercially competitive.

**Operations**
- Oversee day-to-day air freight operations to East Malaysia & ASEAN, ensuring timely and accurate shipment processing.
- Coordinate with internal teams, airlines, and partners for flight booking, documentation, and delivery arrangements.
- Resolve shipment issues, service disruptions, or cost discrepancies efficiently.
- Ensure all shipments comply with company standards, airline requirements, and regulatory guidelines.
- Review performance metrics to improve cost efficiency, service quality, and turnaround times.
- Any tasks assigned by superior.

**What We’re Looking For**
- Minimum 5 years of experience in air freight forwarding, with a solid understanding of both commercial and operational functions.
- Proven experience managing air shipments to East Malaysia & ASEAN is preferred.
- Strong negotiation and vendor management skills, particularly with airlines and service providers.
- Excellent communication and interpersonal skills, with a customer-first mindset.
- Proactive, analytical, and results-driven with the ability to work independently.
- Proficiency in Microsoft Office and logistics management systems.

Pay: RM7,000.00 - RM12,000.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Maternity leave
- Opportunities for promotion
- Professional development

**Experience**:

- air freight commercial and operation: 5 years (required)

**Language**:

- English (required)

Work Location: In person

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