Senior Manager – Air Freight

2 weeks ago

Klang, Selangor, Malaysia AGENSI PEKERJAAN TRUST RECRUIT SDN. BHD. Full time

Immediate Hirings

Location: Selangor/Penang

Lead a high-performing team

Shape the growth of our Air Freight Division

Work with strong industry partners and a supportive leadership team

Attractive career development and growth opportunities

Role Overview

We are looking for an experienced Air Freight Sales Leader to drive sales growth and lead end-to-end air freight sales and operations. This role is ideal for someone who excels in both commercial development and operational leadership, with a passion for delivering outstanding customer service and building strong industry relationships.

Job Responsibilities

Drive Sales & Business Growth

  • Lead sales initiatives to achieve revenue, GP, and volume targets.
  • Identify new business opportunities and develop strategic trade lanes.
  • Prepare competitive quotations, negotiate with partners, and participate in RFQs.
  • Build strong relationships with airlines, consolidators, and key customers.
  • Stay on top of market trends and competitor activity.

Lead Air Freight Operations

  • Oversee daily import & export operations, from booking to final delivery.
  • Manage carrier space, rate negotiations, flight schedules, and procurement.
  • Resolve operational issues quickly and efficiently.
  • Ensure compliance with IATA, customs regulations, and internal SOPs.

Lead & Develop the Team

  • Mentor, coach, and supervise the air freight team.
  • Set clear KPIs and provide continuous training and development.
  • Foster a collaborative, customer-focused team culture.

Manage Financial Performance

  • Monitor operational profitability and ensure accurate revenue recognition.
  • Review sales forecasts, volume reports, and performance metrics.
  • Oversee billing accuracy, credit control, and payment follow-up.

Job Requirements

  • Degree or Master's Degree in any field.
  • 8–10 years' experience in air freight forwarding with proven sales leadership.
  • Fluent in Bahasa Malaysia and English; Mandarin is an added advantage.
  • Strong market awareness and ability to identify new business segments.
  • Proficient in Microsoft Office.
  • Experience in FMCG / Modern Trade / General Trade environments is a plus, especially with team management exposure.

How to Apply:

You may send your resume in MS WORD format to  or click on "Apply Now". Only shortlisted candidates will be notified.

Important Note: Agensi Pekerjaan Trust Recruit Sdn Bhd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

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