Senior Executive

15 hours ago


Klang, Selangor, Malaysia JEV Management & Trading Full time

Job Scope / Responsibilities :

A Senior Operations & Customer Service Executive in a freight forwarding companyplays a key role in ensuring smooth shipment handling while maintaining strong relationship with customers , carriers, and internal teams including overseas offices and partners.

  • Cordinate Importt & Export shipments arrangement
  • Prepare & Process shipping documents
  • Customs & Port procedures
  • Coordinate with Internal colleagues
  • Main point of contact for customers
  • Proactive communication
  • Relationship Management
  • After sales Support
  • Billing /Costing
  • Vendor coordination/Problem solving
  • Compliance

Requirements :

  • Reporting to : Pricing & Office Manager
  • Experience in handling Ocean freight Import & Export customer service & Operations
  • Experience in handling Air freight Import & Export customer service & Operations (Optional )*
  • Experience in handling customs brokerage -EDI declaration and sound knowledge in Port operations
  • Experience in handling Project Cargo ( Optional )*
  • Minimum 3-5 years of experience in freight forwarding
  • Commited /Reliable and Trustworthy
  • Good command of English (Spoken & Written )
  • Accedemic Qualification - Minimum SPM /STPM /Diploma. If you produce a degree added advantage.

Job Types: Full-time, Permanent

Pay: RM3, RM4,300.00 per month

Benefits:

  • Professional development

Work Location: In person



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