Customer Service Executive
5 hours ago
**Position**:Customer Service Executive - Mandarin / Cantonese Speaker
**Salary**:RM4000 - RM5000 + OT (If required only)
**Location**:Bandar Medini 7, Nusajaya, Johor
**Working Days**:5.5 days
**Working Hours**:Rotational Shift **(9 working hours including break)**
**Language Required**:Mandarin/Cantonese, English, Bahasa Malaysia
**Read/Write/Speak**:Yes
**Benefits**:
- KPI Allowance
- Attendance Allowance
- Night Shift Allowance
- Overtime (OT)
- Hostel Provided
- Transport Provided
- Training Provided
- Opportunities for promotion
- Joining Bonus **(RM5000 - 2 times payment)**
**JOB REQUIREMENTS**:
- Excellent communication and writing skills in **English** and **Bahasa Malaysia.**:
- Able to communicate in **Mandarin** & **Cantonese**.
- **SPM leavers** are encouraged to apply.
- Able to work on **rotational shifts.**:
- Prior working experience in the **call service industry** will be an added advantage.
- Good problem-solving skills and ability to perform under a high paced working environment.
- Age Group**:18-55 years old.**
**JOB DESCRIPTION**:
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issues related to the company’s products.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
**Job Types**: Full-time, Fresh graduate
Pay: RM4,000.00 - RM5,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Overtime pay
- Performance bonus
- Retention bonus
- Signing bonus
- Yearly bonus
-
Customer Service Officer
6 days ago
Gelang Patah, Malaysia Bright Property Service (M) Sdn Bhd Full timeCollection of property maintenance fees/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects. - Responsible for creating, updating, and keeping management files. - Coordinate with the Project Manager, contractors, and maintenance team on property...
-
Customer Service Executive
1 week ago
Gelang Patah, Johor, Malaysia KLN Logistics (M) Sdn Bhd Full timeAct as the primary point of contact between customer and warehouse operation teams to ensure customer's requirements are aligned with operational KPIs;Prepare and ensure all SOPs / Contacts are adhered to and any fall-outs are addressed on priority;Responsible for implementation of customer projects, ensuring timely execution and smooth integration with...
-
Customer Service Executive
2 days ago
Gelang Patah, Malaysia APNKL Full timeCustomer Service Executive Company Background: Food Manufacturing Working Hour: 8am - 5.45pm Working Day: 5 days (Mon - Fri) Working Location : Pelabuhan Tanjung Pelepas, Gelang Patah, Johor. Salary Range: RM 3,600 to RM 4,200 Fixed Allowance: RM 200 (Meal) + RM 250 (Transport allowance) Benefits: Bonus (Depends on performance), Annual leave, Public...
-
Executive - Customer Service
4 days ago
Gelang Patah, Malaysia KLN Logistics (M) Sdn Bhd Full time_**Job Highlights**_ - Friendly Working Environment - Attractive Package - Better Career Advancement - **Job Description**_ - Act as the company gatekeeper - Serves customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting...
-
Customer Service Executive
1 week ago
Gelang Patah, Johor, Malaysia Eik Engineering Sdn Bhd Full timeJob PurposeTo respond to customer inquiries and complaints, coordinate after-sales technical support and spare parts, and ensure timely and professional resolution of issues through proactive communication and on-site service when necessary, contributing to high customer satisfaction and brand loyalty.Key ResponsibilitiesTo act as the first point of contact...
-
Customer Service Executive November Intake
2 weeks ago
Gelang Patah, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time**Position**:Customer Service Executive **Location**: Bandar Medini 7, Nusajaya, Johor **Salary**: - English Speaker - RM2100 - Malay Speaker - RM1900 **Working Days**:6 days, 1 day off **Working Hours**: 24 / 7 (9 hour per shift) **Benefits**: - KPI allowances - Night shift allowances - Overtime - Training Provided - EPF SOCSO **Requirements**: -...
-
Customer Service Executive
4 days ago
Gelang Patah, Malaysia Upright Talent Full time**Job Scopes.** - Coordinate on sales enquires and project development - Coordinate on customers orders and delivery arrangement - Assist on quotation and costing - Assist on budget preparation and monthly report - Manage sales related documentation **All you need to know.** - Competitive Remuneration Package up to RM 4.5k - Enjoy Work Life Balance with 5...
-
Customer Service
5 hours ago
Gelang Patah, Malaysia ELITE TRANSFORM TEAM Full time**About the role** Become a key part of the Elite Transform Team as a Customer Service Representative. This full-time position is based in Medini, Johor and will see you playing a vital role in delivering excellent customer service to our valued clients. Whether you thrive in a fast-paced environment or enjoy building meaningful relationships, this varied...
-
Customer Service
6 days ago
Gelang Patah, Johor, Malaysia ELITE TRANSFORM TEAM Full timeAbout the roleBecome a key part of the Elite Transform Team as a Customer Service Representative. This full-time position is based in Medini, Johor and will see you playing a vital role in delivering excellent customer service to our valued clients. Whether you thrive in a fast-paced environment or enjoy building meaningful relationships, this varied and...
-
Customer Service
1 week ago
Gelang Patah, Malaysia Vburg Global Management Sdn Bhd Full timeWorking Hours: 5 days work, Monday - Friday - Respond to customer inquiries and concerns related to products, orders, and services. - Process online orders, including order placement, payment processing, and order confirmation. - Coordinate with logistics and fulfillment teams to ensure accurate and on-time order delivery. - Address order-related issues,...