Customer Service Executive

The Customer Service Executive is responsible for managing day-to-day operations for assigned contracts or clients, serving as the key liaison between Freight Mark and the client on matters related to order processing, inventory management, and customer service. This role ensures smooth coordination between internal teams and customers by overseeing...

What you'll be doingResponding to incoming customer inquiries and requests via phone, email, and other communication channels in a professional and timely mannerAccurately documenting customer interactions and maintaining detailed recordsResolving customer issues and concerns by offering tailored solutions and ensuring customer satisfactionIdentifying...

Job PurposeTo respond to customer inquiries and complaints, coordinate after-sales technical support and spare parts, and ensure timely and professional resolution of issues through proactive communication and on-site service when necessary, contributing to high customer satisfaction and brand loyalty.Key ResponsibilitiesTo act as the first point of contact...

About the role This is a full-time Customer Service role based in Medini Johor, where you will be the face of JADE COMMERCIAL SERVICES' customer experience. As a key member of the customer service team, you will be responsible for providing exceptional support to our clients, ensuring their queries and concerns are addressed efficiently and effectively.What...

About the roleBecome a key part of the Elite Transform Team as a Customer Service Representative. This full-time position is based in Medini, Johor and will see you playing a vital role in delivering excellent customer service to our valued clients. Whether you thrive in a fast-paced environment or enjoy building meaningful relationships, this varied and...

The Transport Planner cum Customer Service role is responsible for the seamless coordination of daily transport operations and customer service communication. The role ensures that all deliveries are executed efficiently, accurately, and in alignment with customer requirements. This position acts as a bridge between Customer Service, Warehouse, Forwarders,...

1. Education & ExperienceMinimum Diploma or Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or related field.1–3 years of experience in customer service, order processing, or shipping/logistics (depending on seniority).Experience in import/export documentation, freight forwarding, or warehouse coordination is an...

Hi there We are a company specializing in cross-border logistics between Singapore, Malaysia and Thailand. We are looking to welcome a new member into our Operations DepartmentWe are currently hiring for 3 position for our Hub in Gelang Patah, Johor.Operations Executive:Liaising with customers for truck bookingsProcessing new shipments received from...

Job Title: Customer Support / Customer Service / AdminLocation: Gelang PatahBasic Salary: RM Attendance AllowanceWorking Days: 5 days per weekJob Responsibilities :1. Handle Customers◆ Answer many phone calls◆ Understand customer needs and help solve problems◆ Build good relationships with customers◆ Provide correct information and solutions2. Admin...

Job Requirements:Education & ExperienceMinimum Diploma or Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or related field.1–3 years of experience in customer service, order processing, or shipping/logistics (depending on seniority).Experience in import/export documentation, freight forwarding, or warehouse coordination is...