Customer Service

About the roleBecome a key part of the Elite Transform Team as a Customer Service Representative. This full-time position is based in Medini, Johor and will see you playing a vital role in delivering excellent customer service to our valued clients. Whether you thrive in a fast-paced environment or enjoy building meaningful relationships, this varied and...

What you'll be doingResponding to incoming customer inquiries and requests via phone, email, and other communication channels in a professional and timely mannerAccurately documenting customer interactions and maintaining detailed recordsResolving customer issues and concerns by offering tailored solutions and ensuring customer satisfactionIdentifying...

The Customer Service Executive is responsible for managing day-to-day operations for assigned contracts or clients, serving as the key liaison between Freight Mark and the client on matters related to order processing, inventory management, and customer service. This role ensures smooth coordination between internal teams and customers by overseeing...

Job PurposeTo respond to customer inquiries and complaints, coordinate after-sales technical support and spare parts, and ensure timely and professional resolution of issues through proactive communication and on-site service when necessary, contributing to high customer satisfaction and brand loyalty.Key ResponsibilitiesTo act as the first point of contact...

Act as the primary point of contact between customer and warehouse operation teams to ensure customer's requirements are aligned with operational KPIs;Prepare and ensure all SOPs / Contacts are adhered to and any fall-outs are addressed on priority;Responsible for implementation of customer projects, ensuring timely execution and smooth integration with...

The Transport Planner cum Customer Service role is responsible for the seamless coordination of daily transport operations and customer service communication. The role ensures that all deliveries are executed efficiently, accurately, and in alignment with customer requirements. This position acts as a bridge between Customer Service, Warehouse, Forwarders,...

1. Education & ExperienceMinimum Diploma or Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or related field.1–3 years of experience in customer service, order processing, or shipping/logistics (depending on seniority).Experience in import/export documentation, freight forwarding, or warehouse coordination is an...

Job Title: Customer Service l TelesalesLocation: Gelang PatahBasic Salary: RM Attendance AllowanceWorking Days: 5 days per weekJob Responsibilities:Customer Service◆ Call Management & Sales : Handle a high volume of calls and identify potential sales leads.◆ Customer Support & Satisfaction : Understand needs, provide accurate information, solve problems,...

Job Title: Customer Support / Customer Service / AdminLocation: Gelang PatahBasic Salary: RM Attendance AllowanceWorking Days: 5 days per weekJob Responsibilities :1. Handle Customers◆ Answer many phone calls◆ Understand customer needs and help solve problems◆ Build good relationships with customers◆ Provide correct information and solutions2. Admin...

Customer Experience Specialist Castlery is looking for a Customer Experience Specialist to join our Customer Experience Department. The Customer Experience (CX) team bridges every touchpoint between company and the customer, whether its through a physical store, an online shopping cart or any other touch point where one interacts with Castlery. Our role is...