Analyst, HRit

1 day ago

Kuala Lumpur, Malaysia AIA Full time

Are you ready to shape a better tomorrow?_

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role
- Ensure timely and quality team deliverables.
- Provide great customer service to our business clients
- Ensure that all cases are met within the defined SLA
- Proactive in monitoring BAU operations.
- Drive new or enhanced features to improve customer experience in using cloud solutions.
- Contribute to the quality standards and continuous improvement of the HRIT SOPs including alignment of deliverables to business processes.
- Build a career with us as we help our customers and the community live healthier, longer, better lives._

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