Lead Analyst, HRIT

2 days ago

Kuala Lumpur Centre Kuala Lumpur, Malaysia AIA Digital+ Malaysia Full time 90,000 - 120,000 per year

Why Us?

In AIA Digital+, we serve as AIA's Group-led Technology, Digital & Analytics hub by evolving innovative technology to shape the future. We aim to design & develop a detailed, human centered experiences to positively impact the lives of millions of people.

Join us as a part of AIA Group today

Requirements:

  • University / College graduate in computer science or other relevant discipline.
  • Good understanding of how system works.
  • Possess knowledge of application developments methodologies or system configurations
  • 3 to 5 years' relevant experience in regional solution/system support.
  • Has exposure in more than 3 Workday modules. Experience with any HR Workday modules is a plus.
  • Familiar with ITSM tool (ServiceNow) & SLA.
  • Practical experience with HR processes and practices.
  • Consistent and proactive in BAU operations and deliverables.

Roles & Responsibilities:

  • Support L2 day-to-day operations, addressing tickets, incidents and support requests related to Workday and HR applications
  • Ensure resolution time meeting SLA target.
  • Self-discipline and good deliverables to promote accountability and trust at work.
  • Perform system configuration and customization.
  • Monitor system notification (errors) and take appropriate actions.
  • Support end users in system usage and assist in raising overall HRIT Platform proficiency in the end user base.
  • Support Manager in executing proof of concepts (POCs) for new Change Request when necessary.
  • Participate in regional project activities with HRIT focus.
  • Successful system and process integration, efficient SLA driven end-user support and communications.
  • Liaises with necessary AIA colleagues or business partners outside HRIT to ensure delivery of the functional work as required.
  • Collaborate with stakeholders to gather requirements.
  • Manage S1 issue escalation with relevant parties effectively.
  • Ensure solutions are consistent with global standards and ensure global solutions architecture team is aligned

  • Lead Analyst, HRIT

    2 days ago

    Kuala Lumpur Centre, Kuala Lumpur, Malaysia AIA Digital+ Malaysia Full time 80,000 - 120,000 per year

    Why Us?In AIA Digital+, we serve as AIA's Group-led Technology, Digital & Analytics hub by evolving innovative technology to shape the future. We aim to design & develop a detailed, human centered experiences to positively impact the lives of millions of people.Join us as a part of AIA Group todayRequirements:University / College graduate in computer science...

  • Lead Analyst, HRit

    7 days ago

    Kuala Lumpur, Malaysia AIA Full time

    Are you ready to shape a better tomorrow?_ AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a...

  • Lead Analyst, HRIT

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AIA Digital+ Full time 90,000 - 120,000 per year

    Roles & Responsibility:Able to manage Workday functional modulesSupport L2 day-to-day operations, addressing tickets, incidents and change requests related to Workday and other HR applicationsEnsure resolution time meeting SLA target.Self-discipline and good deliverables to promote accountability and trust at work.Perform system configuration and...

  • Senior Analyst, HRIT

    2 days ago

    Kuala Lumpur, AIA Digital+ Malaysia AIA Group Full time 60,000 - 120,000 per year

    Are you ready to shape a better tomorrow?AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.If you are hungry and driven to play an active role in shaping a...

  • Lead Analyst, HRIT

    2 days ago

    Kuala Lumpur, AIA Digital+ Malaysia AIA Digital+ Full time $30,000 - $60,000 per year

    Are you ready to shape a better tomorrow?AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.If you are hungry and driven to play an active role in shaping a...

  • Assistant Manager, HRit

    7 days ago

    Kuala Lumpur, Malaysia AIA Full time

    Are you ready to shape a better tomorrow?_ AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a...

  • HRit Specialist

    1 week ago

    Kuala Lumpur, Malaysia Maxis Full time

    Are you ready to get ahead in your career? - We want to empower you to turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. -...

  • Assistant Manager, HRIT

    2 days ago

    Bukit Bintang, Kuala Lumpur, Malaysia AIA Digital+ Malaysia Full time 900,000 - 1,200,000 per year

    Why Us?In AIA Digital+, we serve as AIA's Group-led Technology, Digital & Analytics hub by evolving innovative technology to shape the future. We aim to design & develop a detailed, human centered experiences to positively impact the lives of millions of people.Join us as a part of AIA Group todayRoles & Responsibilities:Responsible in leading the end-to-end...

  • Tmo Analyst

    2 days ago

    Kuala Lumpur, Malaysia Reckitt Full time

    Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a...

  • TMO Analyst

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Reckitt Full time 60,000 - 120,000 per year

    We are ReckittHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a...