E-commerce Specialist

Industry: E-commerce (Beauty and Wellness) Location: Johor Bahru / Puchong Selangor **We’re Hiring: Ecommerce Specialist 运营** **Your Responsibilities**: **1. E-Commerce Strategy Development**: - Oversee the day-to-day management of key e-commerce platforms (e.g., Shopify, Lazada, Shopee, and other regional online marketplaces). - Develop and execute comprehensive e-commerce strategies to increase sales and brand visibility. - Collaborate with the live host and facilitate the entire live stream process that drives conversions and brand awareness. **2. Product Listings & Merchandising**: - Ensure high-quality, SEO-optimized product listings, including compelling product descriptions, high-resolution images, and accurate product specifications. - Implement and manage promotional campaigns, product bundling, and category merchandising. - Conduct data-driven analysis and A/B testing to refine strategies and enhance e-commerce performance. **3. Digital Marketing Integration**: - Leverage SEO/SEM, content marketing, and affiliate marketing strategies to drive traffic and sales. **4. Customer Service and Inventory Management** - Ensure a seamless shopping experience for customers, focusing on user interface (UI), user experience (UX), and after-sales support. - Work with the customer service team to handle inquiries, complaints, and returns, maintaining high levels of customer satisfaction. - Collaborate with the logistics and inventory teams to ensure efficient stock management, timely fulfillment, and smooth order processing. **What We’re Looking For**: - Bachelor’s Degree in Marketing, Business, E-Commerce, or a related field. - 5+ years of proven experience in e-commerce, particularly in a retail or consumer goods environment. - Proficiency in e-commerce tools, CRM systems, Google Analytics, and digital marketing platforms (SEO, SEM, Google Ads, Meta/Facebook, Instagram, TikTok). - Expertise in managing and optimizing online sales campaigns across various digital channels. - Strong ability to collaborate and lead cross-functional teams effectively. - Proven ability to analyze data and extract actionable insights to shape strategies. - Goal-oriented, able to perform in high-pressure environments while meeting tight deadlines. - A positive, collaborative, and proactive team player - Fluent in English. And able to converse in Mandarin with Mandarin-speaking associates, partners, and clients. **Preferred Qualifications**: - Experience managing teams and fostering cross-functional collaboration. - Background in handling regional or international markets, particularly in SEAs (Singapore, Malaysia, Indonesia) **What We Offer**: - **5 Working Days**:Enjoy your weekends - **Attractive Remuneration**: Competitive salary and performance-based incentives, staff welfare benefits - **Career Progression**: Opportunities for personal and professional growth in fast-growing company - **Vibrant Work Environment**: Join a young and innovative team. - **Comprehensive Training**:We invest in your development. **Join AI&MI Group** - Leading the way in E-commerce Beauty & Wellness_ Established in Singapore in 2020, AI&MI Group is a beauty and wellness company offering nutritional food supplements and skincare products. With brands such as IEM skincare, ZIEHA nutritious food, OEBAI beauty and fashion, and LABIG beauty cosmetics, the AI&MI Group strives for absolute quality and positions itself at the premium tier. It aims to be the world's most prestigious beauty and wellness (anti-aging) group. At present, AI&MI Group operates subsidiaries in China, Malaysia, Singapore, Hong Kong, Canada, and the United States, with "IEM" being one of the world's leading luxury skincare brands. Pay: RM3,500.00 - RM4,900.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Opportunities for promotion - Professional development Schedule: - Monday to Friday Supplemental Pay: - Commission pay - Performance bonus