Team Leader for Customer Service >

7 days ago


Subang Jaya, Malaysia IT business in service and solution provider Full time

_Nature of Business: IT service and solution provider_
- Location: Sime UEP Subang, Industrial Park Subang_
- Position: Call Center Supervisor_
- Salary Range: RM4,500- RM5,000 (Offer based on experiences)_
- Working Days: Normal day & normal working hours (5 days | 9:00am
- 6.00pm)_

Requirement:

- Diploma/ Degree in any course.
- Fluent written and spoken in English.
- Strong experience in Customer Service/ Call Center, minimum is 4 years
- Smart & love communicate with people.
- Detail, hardworking & good to lead team.

Task:

- Manage a team of customer service agents (20 team member).
- Escalate complaints and feedback to the correct Channel / Managers.
- Ensure key directions from the Management are followed through and accomplished.
- Achieve set SLA’s and targets daily.
- Manage any other ad-hoc tasks assigned by supervisor.

**Salary**: RM4,500.00 - RM5,000.00 per month

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Call Center: 4 years (preferred)

**Language**:

- English (preferred)


  • Team Leader

    1 week ago


    Subang Jaya, Malaysia Evolt Karting Sdn Bhd Full time

    Every successful business must maintain a strong relationship with its customers. The Team Leader - Customer Service (Front Desk) role serves to bridge the business with the customer. That means communication is key for this role; the Team Leader must be able to build and maintain strong relationships with the customer base, providing information about the...


  • Petaling Jaya, Malaysia Grab Full time

    **Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...


  • Petaling Jaya, Selangor, Malaysia Kimberly-Clark Corporation Full time

    Customer Service Team Leader - (Global Business Services)Customer Service Team Leader - (Global Business Services)Apply locations Malaysia - Petaling Jaya time type Full time posted on Posted Yesterday job requisition id 877933Job DescriptionCustomer Service Team Leader (Global Business Services)Your JobYou're not the person who will settle for just any...


  • Petaling Jaya, Selangor, Malaysia Kimberly Clark Full time

    Customer Service Team Leader - (Global Business Services)Job DescriptionCustomer Service Team Leader (Global Business Services)Your JobYou're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here,...


  • Petaling Jaya, Selangor, Malaysia Frasers Group Full time

    Frasers Group, a leading international retailer, is seeking a highly skilled and experienced Customer Service Team Leader to join our dynamic team. As a key member of our operations team, you will play a crucial role in managing and developing the performance of our customer service team.Job Description:To oversee the daily activities of the customer service...


  • Petaling Jaya, Malaysia FUJIFILM Business Innovation Malaysia Sdn. Bhd. Full time

    Location: Quill 9, PJ - In line with service level targets, accountable for cases that logged by customers and manage them to resolution effectively and proactively, in line with service level targets. - Deliver the best customer experience by adhering to the Company policies and procedures. - Use and develop problem-solving techniques to resolve customer...

  • Team Leader

    3 days ago


    Subang Jaya, Malaysia Vitality Boost Sdn Bhd Full time

    **BOOST JUICE BARS** - **Industry: Food & Beverage**_ - **Position: Team Leader**_ Boost Juice, originally from Australia, is Malaysia's largest juice and smoothie chain has expanded to 150 stores across Malaysia, Singapore, Brunei, Indonesia, and soon Thailand. Boost is not just a smoothie & juice bar - it is an innovative retail concept based on great...


  • Petaling Jaya, Selangor, Malaysia Frasers Group Full time

    Sports Direct Malaysia is currently looking for a Customer Service Team Leader to join our growing team.Malaysia marks the first direct retail investment in Asia through a joint venture partnership with Malaysian owned MST Golf Group of companies, a well-established golf retailer and service provider in the region. Sports Direct Malaysia currently operates a...


  • Subang Jaya, Selangor, Malaysia DHL Germany Full time

    We are currently seeking a Hub Team Leader to join DHL eCommerce MalaysiaThe Hub Team Leader will be responsible for ensuring timely, accurate and profitable delivery of shipments to customers through effective management of all inbound operations at the Depot.Essential Duties and ResponsibilitiesCustomer Service ManagementMaintain good working...


  • Petaling Jaya, Selangor, Malaysia Kimberly Clark Full time

    At Kimberly-Clark, we're seeking a Customer Service Team Leader to drive operational excellence in our Global Business Services division. As a key member of our team, you'll be responsible for leading daily sales order and billing management operations, ensuring customer issues are resolved promptly, and driving corrective and preventive actions.This is an...

  • Customer Service

    1 week ago


    Petaling Jaya, Malaysia Samsung Authorized Customer Service Center (One Mobile Care Sdn Bhd) Full time

    **Requirements**: - Availability to work shift hours, including weekends and holidays - Ability to work under daily and/or weekly deadlines, in a fast-changing work environment - Ability to multitask and deal with customer-driven interruptions - Experience in customer service is a huge advantages **Responsibilities**: - Handle issues regarding client...


  • Subang Jaya, Malaysia Trader Max’s Full time

    Basic Salary: RM 2,000 comes with Commission + Allowance RM 500 **Responsibilities**: - To identify potential new customers and account opening targeting wholesale customers (GT) in FMCG - To achieve monthly sales target & meeting yearly KPI set - Work closely with management to propose sales plan in promoting company products - To handle customer...


  • Subang Jaya, Malaysia NN Recruit Full time

    **Position title : Customer Service Representative** **Location : Bandar Sunway** **Working Days : Rotational Shift** **Responsibilities**: - To handle all customer enquiries and requests promptly, accurately and professionally. - Identify troubleshooting technical issues. - To meet service targets by achieving both service and productivity level by...


  • Petaling Jaya, Selangor, Malaysia GT BUSINESS SYSTEMS SDN BHD Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. In this role, you will be responsible for providing exceptional service to our clients, handling sales information, customer accounts, product issues, and recommending improvements.

  • Barista Team Leader

    6 days ago


    Subang Jaya, Selangor, Malaysia JP & CO Malaysia Full time

    Job DescriptionThe Barista Team Leader at JP & CO Malaysia is responsible for leading daily café operations, supporting junior baristas, and ensuring high-quality coffee and beverages are prepared and served. This role involves maintaining a clean and organized workspace, managing inventory, and assisting with stock ordering.Key ResponsibilitiesLead daily...


  • Petaling Jaya, Selangor, Malaysia GT BUSINESS SYSTEMS SDN BHD Full time

    This job is for a Customer Service Executive who handles sales info, customer accounts, product issues, recommends improvements, and more. You might like this job because it involves hands-on customer interaction and problem-solving tasks.Customer Service Executive Job ResponsibilitiesProcess sales information from the sales team and arrangement for...


  • Petaling Jaya, Selangor, Malaysia GT BUSINESS SYSTEMS SDN BHD Full time

    This job is for a Customer Service Executive who handles sales info, customer accounts, product issues, recommends improvements, and more. You might like this job because it involves hands-on customer interaction and problem-solving tasks.Customer Service Executive Job ResponsibilitiesProcess sales information from the sales team and arrange for...


  • Petaling Jaya, Selangor, Malaysia Career Horizons Full time

    Company OverviewEstablished in [country], Career Horizons is a leading MNC Tech services Group with a strong presence in the industry. The company offers an excellent learning opportunity and career progression lies ahead with their fast-growing team undergoing business diversification.The New RoleYou will lead and engage the team to achieve high customer...


  • Subang Jaya, Malaysia Beansh Business Services Sdn Bhd Full time

    Handling incoming calls and enquiries from customers with demonstration of excellent customer service skills to meet and exceed customers’ expectations - Follow up and resolve customers complains and ensure it is close to satisfaction - Work closely with team members and leaders at all times to achieve quality results and productivity - Ensure efficient...


  • Subang Jaya, Selangor, Malaysia Ninja Van Full time

    Ninja Van People Services Leadership Job Description We seek an accomplished People Services Leader to drive excellence in our team. As a leader, you will champion high-performance culture, driving talent development and growth. Key Responsibilities: Drive a high-performance culture within the People Services team. Recruit, develop, and retain top talent,...