Branch Manager

7 days ago


Bangsar, Malaysia TCM Healthcare Sdn BHd Full time

**Branch Manager**

Working Days : 6 days

Location : Bangsar

Nature of Business :Established TCM Healthcare centre

RESPONSIBILITIES
- To supervise daily running of the operation of the branch
- Updating and monitoring of clinic appointment schedule
- Monitoring of entire clinic's service quality, customer's feedback, special

request and complaints (if there's any)
- Equipped with good products knowledge of company and introduce to

clients in a friendly and professional manner
- Keep updated on prices and promotions of all product categories
- Keep track of all payment collection and monitoring of daily cash sales

record and balance
- Keep record of inventory (clinic medical suppliers/consumables/pantry

supplies) and to make arrangement with purchasing staff when stock is low
- To ensure clinic environment is at optimum condition
- To contact vendor/PIC accordingly when issue arises/for routine maintenance (PCS/cleaning company/repair work)
- To arrange team duty roaster
- To handle and control staff on leave, Public Holidays replacement off etc

ensuring there is enough staffing at workplace
- To monitor daily reporting of front desk receptionist
- To prepare and submit monthly report
- To prepare monthly staff attendance and overtime for approval by

Operations Manager to sign off before payroll. Weekly meeting with

Operations Manager for reporting and updates of branch matters

**REQUIREMENTS**:
equivalent
- Minimum 2-3 years experience - in TCM Industry related will be added

advantage
- Ability to converse in English, Bahasa Malaysia and Mandarin
- Good written and communication skills in English and Mandarin to

converse with clients

**Job Type**: Permanent

**Salary**: RM4,000.00 - RM6,000.00 per month

Schedule:

- Rotational shift



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