Assistant Operation Manager
1 week ago
An Assistant Operations Manager in Food and Beverage (F&B) typically assists the Operations Manager in overseeing daily operations, ensuring exceptional guest experiences, and contributing to the overall success of the F&B department. This role involves managing staff, maintaining service quality, and contributing to financial goals within budgeted guidelines. Here's a more detailed breakdown of the responsibilities:Key Responsibilities:
- **Assisting in Daily Operations**:Supporting the Operations Manager in overseeing all aspects of F&B operations, including dining outlets, bars, and banquet services.
- **Ensuring Exceptional Guest Experiences**:Focusing on creating memorable and positive dining experiences for all guests.
- **Managing Staff**:Leading and motivating F&B staff, ensuring optimal manning levels, and providing coaching and guidance for their development.
- **Maintaining Service Standards**:Ensuring high standards of service quality and food hygiene, adhering to operating procedures and health and safety regulations.
- **Contributing to Financial Goals**:Collaborating with team to achieve revenue, cost control, and other financial targets.
- **Inventory and Ordering**:Managing beverage and food orders, ensuring adequate stock levels, and maintaining points of sale to meet targets.
- **Menu Development and Marketing**:Participating in menu planning, identifying customer needs, and supporting marketing initiatives to drive sales.
- **Compliance and Reporting**:Ensuring compliance with all relevant regulations and providing reports on sales, feedback, and productivity.
Key Skills and Qualifications:
- **Experience**: Prior experience in a managerial role, preferably in a 4 year restaurant setting.
- **Leadership and Communication**: Strong leadership, communication, and interpersonal skills.
- **Knowledge of F&B Operations**: Familiarity with drink recipes, beverage service standards, and general F&B operations.
- **Financial Acumen**: Understanding of budgets, operating statements, and payroll reports.
- **Customer Service**: A commitment to providing exceptional customer service and resolving guest concerns.
- **Education**: A degree or diploma in Hospitality, Business, or a related field.
**Job Types**: Full-time, Permanent
Pay: RM3,235.68 - RM4,000.00 per month
**Benefits**:
- Free parking
- Health insurance
- Meal allowance
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Rotational shift
- Weekend jobs
Supplemental Pay:
- Attendance bonus
- Performance bonus
Work Location: In person
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