Guest Service Executive

**Job Summary**: - Responsible for guest registration, guest check-out and cashiering. - Plays a crucial role in delivering an exceptional guest experience by assisting with check-ins, check-outs, and providing general support to ensure guests’ needs are met. - This position requires excellent communication, problem-solving, and multitasking skills to...

**Position Summary**: The role of Guest Service Manager is to oversee all property operations, ensuring that the highest levels of hospitality and service are provided. This position represents in the important area of relations with the guest, resolving any guest related situation. You are responsible to take care of the hotel guest requirements and handle...

**Job Summary**: - Ensuring exceptional guest experiences from check-in to check-out. - Responsible for leading the front office and guest service teams, resolving guest issues, and maintaining high levels of customer satisfaction. - This role requires a balance of hospitality, leadership, and operational oversight to ensure smooth day-to-day operations. -...

Register & process guests and their assigned rooms. Accommodate guest requests. Communicating with hotel staff on the status of guest rooms. Up Selling guest rooms and promoting hotel services. Handling cash payments. Maintain a clean and neat front desk area. Hotel Granada Johor Bahru situated in the bustling heart of Bukit Indah. The perfect place to stay,...

Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunityRegisters and rooms all arrivals according to established proceduresMaintain intimate knowledge of departmental standards and proceduresKeeps abreast of all modifications to accounting policies and proceduresResponsible and attends...

Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunityRegisters and rooms all arrivals according to established proceduresMaintain intimate knowledge of departmental standards and proceduresKeeps abreast of all modifications to accounting policies and proceduresResponsible and attends...

To ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently. -Rules and regulations, grooming codes and code of conduct of employees as well as customer relations are adhered to at all times. Maintain intimate knowledge of departmental standards and procedures -Greets all guests at all times in a friendly and...

Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunityRegisters and rooms all arrivals according to established proceduresMaintain intimate knowledge of departmental standards and proceduresKeeps abreast of all modifications to accounting policies and proceduresResponsible and attends...

Supervise the daily operations at the Front Desk, Guest Service and Telephone. Areas in charge will take turns in every three months. Maintains the established code of standards, efficiency and professionalism set by Management. Handles guests' requests and complaints effectively. Provide Management with timely feedback and reports of daily occurrences,...

JOB SUMMARYServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking...