Medical Assistant

2 weeks ago

Cheras, Malaysia UCSI University Full time

To provide assistance and support to the doctor in all aspects of the clinic operations including reception, consultation, procedures, customer service, products and services.
- To ensure efficient and coordinated clinic operation flow by coordinating and planning clinic activities, communicate patient’s needs, make referrals and serve as a resource person for insurance information.
- To deliver direct patient care; comprehensively assess patients’ needs; triage patients and report accordingly; manage messages from patients; perform stock-keeping; maintain patients’ rooms and treatment instruments.
- To administer medication as assigned; serve as a resource person for knowledge of medication uses, side effects, and dosage; check for proper medication order; document medications; obtain required consent forms to administer immunisations; notify the pharmacies of physician-approved prescriptions; review drug samples to ensure they have not exceeded the expiration date; label sample drugs and educate patients of the medication administration.
- To perform other duties as assigned by the doctor & supervisor.
- To take part and play an active role in all activities organised by Laurent Bleu e.g. exhibitions, roadshows.
- ADMINISTRATION: To ensure administration work is completed and updated at the end of the day (patient registration, patient billing, daily sales revenue, stock list, reports.
- REGISTRATION AND BILLING: To ensure complete proper registration and data entry processes for the patient at all times - confirm all daily sales revenue (including cash, credit cards, cheques, etc.) is accurate and accounted for at all times to prevent discrepancy.
- STOCK MANAGEMENT: To maintain and monitor stocks - ensure stocks are available and prepared prior to treatments - report any expired, damaged or missing products to the manager immediately - conduct periodical stock checks and prepare stock reports.
- TRAINING AND DEVELOPMENT: To maintain up-to-date knowledge on products and services - participate in the training programme and continuously strive to improve the delivery of products and services through training and feedback.

**Requirements**:

- Possess at least a Diploma in Medical Assistant
- Possess current Nursing Annual Practicing Certificate.
- Possess at least a minimum of 2 years working experience in a related field.
- Possess excellent communication and customer service skills.
- Detailed oriented, quick witted and pleasant personality.
- Possess a high knowledge in medical terminology.
- Possess the ability to maintain confidentiality.

**Salary**: RM1,500.00 - RM3,000.00 per month

**Benefits**:

- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Cheras: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you willing to join the Medical Team for Marketing activities, occasionally (even during weekends) with replacement leaves to be granted.

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